Janine Booysens
Sales Clerk
Daspoort
Summary
Motivated professional seeking a key role in a dynamic organization. Enthusiastic and hardworking, I strive for success for both myself and the company I represent. Looking to join a forward-thinking team that values creative thinking and collaboration as vital for problem-solving and contributing to the organization\'s overall wellbeing.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Sales Clerk
Heunis Steel
06.2020 - Current
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Boosted sales by effectively promoting products and engaging with customers.
- Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the factory.
- Addressed customer inquiries and resolved issues promptly, resulting in positive feedback and increased trust.
- Increased upselling success by identifying customer needs and suggesting appropriate additional products or services.
- Phoned clients to obtain orders and capture sales.
- Accurately captured orders, quotes and invoices.
- Collaborated with team work to achieve sales targets and rive business growth.
- Participated in regular training sessions, staying current on product knowledge and best practices for effective sales techniques.
- Listened to customer needs and desires to identify and recommend optimal products.
Admin Clerk
JAB Autoclaves
11.2017 - Current
- Coordinate tasks according to priorities
- Allocate general and daily duties
- Supervise and training tradespeople
- Stock taking
- Filing
- All other responsibilities evolving from this position
- Invoicing & quotations
- Reason for termination: Retrenched due to lockdown covid 19
Education
National Senior Certificate - Math Literacy, English, Afrikaans, Life Orientation, Business Economic, Tourism, Biology
Hoërskool Tuine
Pretoria 01.2017 - 12.2017
Skills
Product merchandising
Suggestive selling
Inventory control
Goal oriented
Sales expertise
Merchandising ability
Relationship building
Loss prevention
Product knowledge
Customer follow-up
Microsoft office
Customer needs assessment
Computerliteracy
Microsoft Office (Word, Excel and Outlook)
Personal Information
- ID Number: 9905160124088
- Dependents: Two
- Criminal Record: None
- Date of Birth: 05/16/99
- Gender: Female
- Nationality: South African
- Driving License: Code 8
- Marital Status: Married
Timeline
Sales Clerk
Heunis Steel
06.2020 - Current
Admin Clerk
JAB Autoclaves
11.2017 - Current
National Senior Certificate - Math Literacy, English, Afrikaans, Life Orientation, Business Economic, Tourism, Biology
Hoërskool Tuine
01.2017 - 12.2017
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