Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Owami Mkosana

Strydenburg

Summary

Driven professional with a diverse background including a pivotal role at N12 Halfway Stop Garage, where I enhanced food quality and customer satisfaction. Excelled in fast-paced environments, leveraging strong teamwork and problem-solving skills. Proven track record in improving client loyalty at Markham through exceptional service and effective upselling. Proficient in Microsoft Office, showcasing a blend of hard and soft skills to drive results.

Overview

1
1
year of professional experience

Work History

Cook’s Assistant

N12 Halfway Stop Garage
03.2024 - 05.2024
  • Followed recipes closely for consistent taste, quality and presentation.
  • Portioned meals according to recipe specifications, limiting kitchen waste.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Worked with chef to prepare daily food specials and other supplies.
  • Monitored food quality and temperature for safe consumption.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
  • Maintained strict adherence to food safety standards, ensuring healthy cooking environment.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Stocked and rotated food items according to expiration dates.
  • Maintained composure and work quality while under stress.

Fashion Consultant

Markham
11.2023 - 12.2023
  • Assisted in merchandising store displays, resulting in a visually appealing shopping environment.
  • Boosted sales revenue through effective upselling and cross-selling of fashion products.
  • Developed lasting relationships with clients, leading to increased repeat business and loyalty.
  • Merchandised store inventory in seasonal and brand displays.
  • Provided exceptional customer service, addressing concerns promptly and professionally to maintain client satisfaction.
  • Elevated client satisfaction by providing personalized fashion consultations and recommendations.
  • Enhanced client loyalty by introducing referral program that rewarded clients for bringing new business.
  • Participated in team meetings and staff training sessions.

• Registered client information on database to enable tracking history and maintain supply records


•. Replenished stock, handled deliveries and processed digital orders to maintain supply and consistent inventory

Work Intergraded Learning

Sol Plaatje University
07.2023 - 09.2023

• Collected teaching data, generated reports and made recommendations to educational authorities regarding modifications and improvements to curricula, teaching methods and other issues


• Did housekeeping on a regular basis


• Completed administrative tasks


• Worked at the point of sale


• Did the banking of the store on a regular basis

Education

Diploma In Retail Business Management -

Sol Plaatje University
Kimberley
04.2023

Grade 12 - Bachelor’s Pass

Strydenburg Combined School
Strydenburg
12.2020

Skills

Verbal communication

References

Mrs Lorraine Botha : 073 165 9955

Doctor Johnny Gom. : 078 734 8969

Mr Doctor Soldaat. : 079 333 7150

Mr Ryno Roux. : ‪074 790 5430‬

Timeline

Cook’s Assistant

N12 Halfway Stop Garage
03.2024 - 05.2024

Fashion Consultant

Markham
11.2023 - 12.2023

Work Intergraded Learning

Sol Plaatje University
07.2023 - 09.2023

Diploma In Retail Business Management -

Sol Plaatje University

Grade 12 - Bachelor’s Pass

Strydenburg Combined School
Owami Mkosana