Oupa Sathekge
sales.Marketing,Admistrator,Customer service
Randfontein,GP
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 5 years of management performance. District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work History
Sales Representative
3J Computer supplies
2017.02
- Calling, supplying of labes, stationery, Pallet wraps, pill boxes and containers to pharmacies, offices, builders warehouse and private companies
- Negotiating the deal from pricing, quantity and a period of until when to supply and renewing of company contracts in this regard.
Area Manager
ITHUBA LOTTERY
Sandton
2 2018 - Current
- Training of staff and new retailers, giving support to the existing retailers, making sure that retailer pay in time, managing more than 170 of Retailers, deliver of consumables, offer customers services, Maintanance of Ithuba terminal making sure that they are in working condition at all times, attending to non retailing stores and fixing the problems, finding new retailers, finding new ways to increase sales retailers a month {call circle} making sure that they are running smoothly and offering technical help were ever needed, capturing and reporting to the Regional Manager, reaching sales targets.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Collaborated with sales teams to create effective strategies that drove revenue growth consistently over time.
Sales Representative
Mac Lubes
Vanderbijlpark
2015.06 - 2017.02
- Cold calls, closings deals, follow ups, administration, customer service, Maintains professional and technical knowledge by attending Educational workshop, reviewing professional publication establishing Personal networks participating in professional societies
- Submits orders by referring to price list and product literature
- Resolves customer complaints by investigating problems, developing Solutions, preparing reports, making recommendations to management
- Maintain good relationship with existing clients.
- Forged strong partnerships with industry influencers to elevate brand reputation within the market.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Business Development Executive
High Street Auctions
Rosebank
2014.02 - 2015.03
- Taking mandates and offers from clients
- Preparing an assessment and investor packs
- Counselling buyers and sellers
- Property analysis
- Marketing new clients
- Qualifying Clients
- Managing properties, selling and buying of properties.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Assisted marketing department in creating targeted campaigns that effectively communicated the value proposition of our products/services to potential customers.
Property Sales Agent
Property Private
Krugersdorp
2013.01 - 2014.01
- Selling of property
- Opening and closing of deals
- Attending sheriff and public auctions
- Property evaluations.
- Cultivated strong relationships with industry professionals, leveraging connections to generate referrals and new business opportunities.
- Analyzed client portfolios to identify potential gaps , offering suitable recommendations based on individual needs. and pre-qualifying clients
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
Sales supervisor
Gemini Parts
Johannesburg
2007.02 - 2013.03
- Ordering, Selling and closing of deals
- Handling import and export
- Client maintenance
- Staff training and managing
- Reaching monthly targets.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Boosted sales by implementing effective training programs for new and existing employees.
Customer relations officer
ETL Group
Roodepoort
2006.01 - 2007.02
- Customer Service
- Telesales
- Creating and processing of orders
- Meeting clients
- Getting new deals and maintaining existing ones
- Liaising with our Production to give speeding and quality service to our clients.
- Championed the importance of customer feedback within the organization, resulting in increased awareness and commitment to continuous improvement efforts related to customer service delivery.
- Maintained detailed records of customer interactions, tracking trends and identifying opportunities for process improvements.
- Developed personalized solutions for customers'' needs, fostering strong relationships and driving brand loyalty.
Parts Assistant Manager
VW Nelspruit(Alan Hudson)
Nelspruit
2002.02 - 2005.03
- Managing Staff, doing claims, ordering of parts, selling of parts to public And workshop, stock taking and arranging of bin locations
- Filling, e-mailing and faxing to protect managers time.
- Established a tracking system for special order requests, minimizing instances of lost or misplaced items and improving overall customer satisfaction.
- Implemented a system for tracking warranties on purchased parts, minimizing financial losses due to faulty items.
- Developed strong relationships with suppliers, negotiating better pricing and securing priority shipments when needed.
Education
BBA - Business Administration
Regenesys Business School
Sandton 2022.02 - 2024.12
No Degree - Basic Essentials of Real Estate
MLS
10.2013
No Degree - Auctioneering
SA College of Auctioneering
11.2012
No Degree - Security And Protective Services
BE-FRES SECURITY OPERATION
01.2012
No Degree - Customer Service
HERO's Small Business Training
02.2006
No Degree - IT
NIIT College
12.2003
Timeline
BBA - Business Administration
Regenesys Business School
2022.02 - 2024.12
Sales Representative
3J Computer supplies
2017.02
Sales Representative
Mac Lubes
2015.06 - 2017.02
Business Development Executive
High Street Auctions
2014.02 - 2015.03
Property Sales Agent
Property Private
2013.01 - 2014.01
Sales supervisor
Gemini Parts
2007.02 - 2013.03
Customer relations officer
ETL Group
2006.01 - 2007.02
Parts Assistant Manager
VW Nelspruit(Alan Hudson)
2002.02 - 2005.03
Area Manager
ITHUBA LOTTERY
2 2018 - Current
No Degree - Basic Essentials of Real Estate
MLS
No Degree - Auctioneering
SA College of Auctioneering
No Degree - Security And Protective Services
BE-FRES SECURITY OPERATION
No Degree - Customer Service
HERO's Small Business Training
No Degree - IT
NIIT College