Oupa Masenya
Database Administrator
Sandton,Gauteng
Summary
I have an extensive hands-on experience in administration, consultant and finance.
In my previous position, I have refined my administrative and consultant skills to the extent that I'm noted for my ability to receive and interpret clients queries and the level of integrity, trust and discretion to ensure operational policies, procedures and standard are applied.
I'm known for being a detailed oriented,well organized team player. I'm a good communicator and I can juggle multiple tasks at once. I'm a person who has a strong sense of responsibility and one who takes all perspectives into consideration before making a decision. I'm enthusiastic in taking on an extra responsibilities as well as new challenges.
Overview
17
17
years of professional experience
Work History
Asset Care Administrator
Pragma Africa (Pty) Ltd
01.2007 - 01.2017
- Responsible for improvement and maintenance of database (Onkey)
- Capture data from work-orders into Onkey 4 and 5
- Generating of schedules and printing of crystal report
- Maintaining quality service by establishing and enforcing organisation standard
- Job card creating and scheduling
- Approve, schedule, plan and supervise applications in the database
- Maintain data standards, communicating regularly with engineers, technical operational staff to ensure database integrity and security
- Verification of work orders to ensure completeness
- Updating and maintaining client's files
- Printing planned schedules
- Customising and commissioning existing applications on Onkey
- Testing programmes on database, correcting errors and making necessary modifications
- Prepares users by conducting training, providing information, resolving problems
- Testing new version of database (Onkey 5)
- Contributes to team effort by accomplishing related results
- Provides information by answering questions and requests
- Specifying users and user accessing levels for each segment database
- Running daily stoppage report, weekly and monthly report
- Controlling and monitoring users' access to database.
Home Loan Administrator
Negotiated Benefit Consultant (NBC) (Pty) Ltd
01.2000 - 01.2005
- Checking clients' static data and Capturing data
- Updating schedules and reconciliation report
- Processing loan applications
- Providing settlement figures
- Withdrawing and reinstating members
- Refunding overpayments
- Sending clients quarterly statements
- Sending clients monthly reports
- Administrating everyday work and evaluating all incoming mail/faxes
- Assist to provide all internal approvals for new borrowing and provide all support to all documents
- Evaluate all incoming documents and assisting business partners to resolve all issues
- Analyze and identify all fee discrepancies in loan processes
- Providing assistance to clients for ongoing processes and maintain record of all expenses.
Skills
Office administration
Operations oversight
Expense reporting
Project Management
Planning and Coordination
Excellent Communication
Administrative support
Office management
Multitasking Abilities
Critical Thinking
Data Entry
Interpersonal Communication
Decision-Making
Strategic planning
Business administration
Scheduling
Mail handling
Sorting and labeling
Organization and Time Management
Written Communication
[Onkey] Software Proficient
Attention to Detail
Teamwork and Collaboration
Accomplishments
In my previous company I was part of a team that do community social investment work (CSI). We were improving the state of schools around Tembisa area. We were designing, manufacturing and installing outdoor benches. Replacing broken windows. Revitalizing the vegetable gardens. Converting store room into functional libraries.
Timeline
Asset Care Administrator
Pragma Africa (Pty) Ltd
01.2007 - 01.2017
Home Loan Administrator
Negotiated Benefit Consultant (NBC) (Pty) Ltd
01.2000 - 01.2005