Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Oupa Johannes Msiza

Kempton Park

Summary

Credit professional with comprehensive experience in credit evaluation and risk mitigation. Recognized for fostering collaboration within teams and delivering reliable results, adapting seamlessly to evolving business needs. Expertise in financial analysis, decision making, and client relationship management.

Overview

25
25
years of professional experience
2
2
Languages

Work History

Senior Credit Controller

DIPLOMAT SA
08.2022 - Current
  • Uploading statements on portal.
  • Pulling claims from portal and allocating them to relevant departments.
  • Moving rebates to GL and clearing the GL with available credits allocated to those rebates.
  • Ensuring that rebates claimed align to the trading terms.
  • Processing different rebates such basic rebates, DC allowances, swell allowances, settlement discounts, etc.
  • Record keeping of all credit related documents.
  • Manage customer reconciliation as well as payment allocation.
  • Process credit and debit notes as well as all customer rebates and discounts according to trading terms.
  • Conduct age analysis of debtors and advice management of outstanding payments and claims.
  • Downloading claims from portal and loading pricing claims on Fiori.
  • Processing all discounts and rebates and clear them on GL
  • Allocate claims to relevant departments and Depots (Sales and distribution)
  • Clearing all allocated cash in the General Ledger
  • Advising customers of blocked accounts and releasing qualifying orders
  • Prepare monthly overdue comments.
  • Preparing GL accounts and authorise them.
  • Running statements on SAP.
  • Ensuring credit limits are adhered to.
  • Liaising with customers to inform them of outstanding balances.
  • Reporting on all 60+ day transactions including claims.
  • Investigating pricing claims and reviewing deals on SAP.
  • Scheduling claims on SAP where no valid deal exists.
  • Managing stock claims including returns, damages, and shortages.
  • Assessing if credit has been passed on queries.
  • Ensuring stock claims are tracked on SAP and queries are finalised.
  • Managing invalid claims and providing backup documents.
  • Book Value: R120 Million
  • Customers: Shoprite Checkers, PnP, OK FOODS

Credit Team Leader

XEON LOGISTICS
05.2020 - 08.2022
  • Managing a team of five credit controllers, reporting to FM.
  • Preparing weekly overdue report.
  • Meeting with internal customers (Sales and Distribution) weekly to resolve queries
  • Capturing banking transactions to respective customers’ accounts.
  • Preparing weekly cash forecasts.
  • Maintain the company’s credit policy.
  • Accept or reject the staff’s credit recommendations.
  • Monitor periodic credit reviews.
  • Attending weekly credit meetings (with Sales and Distribution)
  • Receiving remittance advices from customers and assisting controllers with allocating correctly
  • Processing all discounts and rebates and release them before month end close.
  • Approve journals/credits for rebates, pricing and return rebates.
  • Clearing all allocated cash in the General Ledger
  • Advising customers of blocked accounts and releasing qualifying orders
  • Prepare monthly overdues and overtrading accounts.
  • Prepare stock tolerance journals and matching journals on SAP.
  • Preparing GL accounts and authorise them.
  • Running statements on SAP.
  • Ensuring credit limits are adhered to.
  • Liaising with customers to inform them of balances.
  • Reporting on all 60+ day transactions.
  • Processing stops supply instructions where non-payment has occurred.
  • Investigating pricing claims and reviewing deals on SAP.
  • Obtaining authorisation for valid deal from Sales.
  • Scheduling claims on SAP where no valid deal exists.
  • Managing stock claims including returns, damages, and shortages.
  • Assessing if credit has been passed on queries.
  • Ensuring stock claims are tracked on SAP and queries are finalised.
  • Managing invalid claims and providing backup documents.
  • Book Value: R120mil
  • Customers: Shoprite Checkers, PnP, Spar

Senior Credit Controller

Afgri Animal Feeds
09.2018 - 04.2020
  • Working on large FMCG wholesaler accounts
  • Age Analysis is evaluated and reporting on all 60+ days transactions.
  • Follow up on outstanding debtors daily and obtain a promise to pay date.
  • Send out statement out to Customers monthly once the Period and all allocations has been processed.
  • Allocation of the monies received in the bank to be done daily.
  • Process all credit notes after they have been approved by the Credit manager, as per company policy and procedure.
  • Process all credit notes after they have been approved by the Sales team
  • Getting new application forms approved by relevant Managers.
  • File the credit Limit application.
  • File all credit limit increase documents.
  • Opening of Account on hold, once the account has been cleared
  • Request the bank statement from the Credit Manager on Daily bases.
  • Follow up and resolving account enquires received.
  • Credit control to ensure that Application forms are filled correctly and approved by management within 48hours.
  • Ensure that all Accounts enquires are resolved within 48 hours.
  • Ensure that Credit notes are provided to Customers on request.
  • Report any signs of Fraud that she/he identified with the Customer to the Credit manager.
  • Submit monthly report to Credit Manager on Payments received vs outstanding invoices not paid
  • Book value R65M
  • Customers: Shoprite Checkers, New Clicks, Dis-Chem, Woolworths

Senior Credit Controller

Vector Logistics (RCL Foods)
08.2015 - 08.2018
  • Generate statements and Pod’s enable payment.
  • Receive remittance advices from Pick n Pay and allocate payments.
  • Process discounts and rebates for the before close of month-end.
  • Clear allocated cash in the General Ledger.
  • Prepare stock tolerance journals and match all debits and credits on the SAP.
  • Investigate Pick n Pay claims on SAP, print unpaid invoices and send to Pick and Pay
  • Schedule the claim on SAP for the Depots to process, provide supporting documentation to the Depots or Distribution for processing.
  • Manage stock claims (returns, damaged stock, shortage etc.) by sending all claims not credited to the depots.
  • Ensure stock claims are tracked on SAP and that queries are finalised.
  • Manage invalid claims by providing the necessary proof or documents to the customer.
  • PnP book value R115M

Debtors Controller

EVRAZ Highveld Steel and Vanadium
07.2013 - 07.2015
  • Collecting of sundry payments
  • Checking accuracy of Invoice bookings and PO’s on SAP.
  • Reconcile local steel and sundry debtors’ accounts
  • Ensure correct Inco terms on all export shipping.
  • Ensure that correct UCR number appears in all exports for the bank to release the payments.
  • Allocate payments as per bank statement
  • Processing Invoices, Credit notes on SAP
  • Posting incoming payments and clearing customers’ accounts on SAP
  • Compiling, updating and presenting weekly and monthly reports
  • Manage workflow in debtors’ department.
  • Liaise with other departments and assist with debtors’ queries
  • Analyse data from the plant and invoice customers
  • Assist costing with monthly statistics
  • Prepare monthly debtors reports
  • Reconcile all accounts against SAP
  • Process Credit notes and statements
  • Manage and control debtors’ journals

Credit Supervisor

South African Breweries (ABI)
06.2009 - 03.2013
  • Responsible for depots credit management
  • Creating weekly reports
  • Represent credit Dept in district meetings
  • Supervise a team of 4 credit controllers
  • Releasing orders
  • Visiting customers and resolving disputes
  • Creating Monthly reports
  • Training and coaching credit controllers
  • Follow up on unpaid invoices and block overdue account
  • Allocation of payments to correct invoices
  • Credit vetting and accounts maintenance
  • Opening of new accounts
  • Credit limit reviews
  • Handing over accounts to pre-legal, preparing and sending weekly reports.

Senior Credit Controller

UTI Pharma
03.2006 - 05.2009
  • Collection of monies according to trade terms and Credit limits
  • Collecting and reconciling FMCG debtors accounts (Pick n Pay, Spar, Checkers, Cambridge etc)
  • Allocation of cash as soon as payments are received
  • Opening and maintenance (changes) of accounts ensuring that all documents is correct.
  • Receiving Credit limits to optimise sales or reduce risk
  • Attending weekly meetings and representing credit in such meetings
  • Submitting of Daily and Weekly reports to the Credit manager and reporting on the progress achieved
  • Processing of Journals (Payment corrections, etc) and ensuring that all documents are filled
  • Handing over bad debts to pre legal Department
  • Releasing orders within cut-off times
  • Resolving customer queries/disputes
  • Receiving and allocating bank to relevant customer accounts as per the bank statements
  • Communicating internally with branches and departments
  • Calling clients for payments on overdue accounts as well as sending out monthly statements
  • Dealing with telephonic queries as well as visiting customers to resolve queries
  • Implementing and maintaining of the company credit policy
  • Manage debtors in 7 days, 30 days, 60 days, 90 days and 120 days
  • Sending Weekly and monthly accounts statements

Warehouse Supervisor

UTi SA (Mounties)
06.2005 - 03.2006
  • Processing orders, Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals
  • Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping
  • Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
  • Oversee daily operations, while controlling and managing inventory and logistics
  • Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met
  • Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
  • Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
  • Schedule and oversee warehouse team to meet the demands of the fulfillment center, and manage the flow and quality of work to maximize efficiency and minimize overtime
  • Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed
  • Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention
  • Oversee and manage logistics utilized to transport products to customers and internal facilities, communicating with drivers and air partners to ensure efficient delivery of packages

Warehouse Supervisor

CCD Couriers
05.2004 - 05.2005
  • General Administration, Scanning credit cards and Petrol cards.
  • Dealt with client queries, managing a team of 25 drivers and a fleet of 30 vehicles
  • Ensure that Cards are collected and delivered in time
  • Liaise with and arrange with customers both internal and external.
  • Plan and manage budget
  • Check drivers logbooks, KYC’s and Pod’s, Plan routes
  • Supervising warehouse staff and daily activities.
  • Managing, evaluating and reporting on warehouse productivity.
  • Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
  • Ordering supplies and maintaining suitable inventory levels.
  • Checking orders, bills, items received, inventory, and deliveries for accuracy.
  • Maintaining records, reporting relevant information, and preparing any necessary documentation.
  • Ensuring basic maintenance standards and compliance with health and safety regulations.
  • Performing a daily inspection of the warehouse grounds.
  • Coordinating and maintaining fleets and equipment.
  • Communicating and coordinating with other departments and customers.

Warehouse Floor Supervisor

RTT MTN Warehouse
03.2001 - 04.2004
  • Managed fleet and ensured that it is utilised efficiently.
  • Communicate with customers (edcon group Woolworths, Truworths, etc) and individual customers
  • Ensure that all owner drivers are paid in time.
  • Always ensure availability of fleet and drivers.
  • Supervise day-to-day operations in a warehouse.
  • Supervise loading and unloading operations.
  • Prepare shipping documentation and other related paperwork.
  • Supervise forklift and pallet jack operations.
  • Order, receive and maintain equipment, materials and tools.
  • Supervise counting, weighing and identifying of materials meant for shipment.
  • Check materials against customer orders, picking lists and billings.
  • Develop annual department budget.
  • Check and verify materials in warehouse periodically.
  • Maintain records of equipment, materials and products.

Education

Certificate - Computer Literacy

PC Training College

CIMA QUALIFIED (ACMA, CGMA)

CIMA (Chartered Institute of Management Accountants)
07-2025

PGCE - Postgraduate Certificate in Education

University of South Africa
03.2018

MBA - Masters in Business Administration

MANCOSA (Management College of Southern Africa)
06.2016

B.COMM. - Management

University of South Africa
06.2012

Diploma - Small Business Management

Midrand Campus
01.1999

Intro to Computers: Windows 98

CTU Solutions
01.1998

Matric - undefined

Ubuhlebetu High School
01.1994

Skills

Customer relations

References

  • Shanawaz, Beg, Credit Manager, 011 230 2900, 064 907 1907, XEON Logistics
  • Rwani, Dladla, Team leader, 011 063 2041, 0836764322, Afgri Animal foods
  • Zanele, Makhafola, 011458 8800, Vector Logistics
  • Matimu, Mashaba, Credit Manager, 011 504 4631, SAB (ABI)
  • Mandla, Donga, 011 458 2222, UTI Pharma
  • Majri, Cheou, 011 799 5438, CCD Courier
  • Emmanuel, Motha, 013 690 9082, Evraz Highveld

Timeline

Senior Credit Controller

DIPLOMAT SA
08.2022 - Current

Credit Team Leader

XEON LOGISTICS
05.2020 - 08.2022

Senior Credit Controller

Afgri Animal Feeds
09.2018 - 04.2020

Senior Credit Controller

Vector Logistics (RCL Foods)
08.2015 - 08.2018

Debtors Controller

EVRAZ Highveld Steel and Vanadium
07.2013 - 07.2015

Credit Supervisor

South African Breweries (ABI)
06.2009 - 03.2013

Senior Credit Controller

UTI Pharma
03.2006 - 05.2009

Warehouse Supervisor

UTi SA (Mounties)
06.2005 - 03.2006

Warehouse Supervisor

CCD Couriers
05.2004 - 05.2005

Warehouse Floor Supervisor

RTT MTN Warehouse
03.2001 - 04.2004

PGCE - Postgraduate Certificate in Education

University of South Africa

MBA - Masters in Business Administration

MANCOSA (Management College of Southern Africa)

B.COMM. - Management

University of South Africa

Diploma - Small Business Management

Midrand Campus

Intro to Computers: Windows 98

CTU Solutions

Matric - undefined

Ubuhlebetu High School

Certificate - Computer Literacy

PC Training College

CIMA QUALIFIED (ACMA, CGMA)

CIMA (Chartered Institute of Management Accountants)

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Oupa Johannes Msiza