Otsile Mkontwana
Assistant Director
Johannesburg
Summary
Encouraging Assistant Director and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Director
Ernst & Young Services (Pty) Ltd
Johannesburg
01.2022 - Current
- Implemented financial processes and controls across EY Member Firms, alliances, third parties and clients.
- Participated in appropriate deal governance forums.
- Prepared granular financial forecasts and interlocked with sub-service line delivery & finance leadership, on a well-defined recurring basis.
- Implemented financial forecasts, tracked actual performance against forecasts and conducted root cause analysis to isolate the drivers of any variance to forecast.
- Interfaced with clients to implement contractual invoicing & payment terms.
- Implemented new charging constructs, where applicable.
- Managed invoice preparation, submission and collection across EY Member Firms, alliances and third parties.
- Determined revenue allocation mechanisms for the EY Member firms.
- Calculated and prepared payments for EY Member firms.
- Collaborated and interlocked seamlessly with key stakeholders (go-to-market, offering, finance and tax leaders).
- Defined & produced fit-for-purpose client reporting packs & monthly cadences to support deal governance.
- Defined & produced fit-for-purpose EY reporting packs & monthly cadences to support internal governance.
- Standardized and automated financial controls and reporting processes, where applicable.
- Leveraged deep knowledge of client contracts to optimize EY profitability and drive growth opportunities for EY and clients.
- Established team priorities, maintained schedules and monitored performance.
- Consolidated & archived lessons and learnings to enhance future Managed Services pursuits and deliverability.
- Managed 4 senior-level personnel working in consulting capacities.
Manager
Ernst & Young Advisory Services (Pty) Ltd
Johannesburg
10.2020 - 12.2021
- Managed team of 11 FTE resources across South Africa and Mauritius on regulatory compliance portfolio.
- Fulfilled role of operations manager on regulatory compliance managed services portfolio consisting of 70 clients across various industries.
- Managed end-to-end project delivery according to project plans and validated results with Partners and Clients.
- Developed project management plans in conjunction with key stakeholders regarding project delivery.
- Prepared weekly reports for Lead Business Consulting Partner.
- Managed operational and engagement risks on projects through RAID.
- Promoted client needs while meeting firm's responsibilities to all stakeholders.
- Advised Lead Partner on optimal use of resources available to ensure project profitability and maintaining 50% margins across various engagements.
- Reviewed outputs of financial reports to develop views and recommend corrective actions where necessary to improve profitability.
- Worked closely with markets and business development team to identify new business opportunities and build client networks.
- Coached, mentored and developed junior staff on projects and engagements.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in development of proposals for potential new opportunities.
- Coordinated workshops to develop project approach, work plans and resource plans.
Manager
Ernst & Young Advisory Services (Pty) Ltd
Johannesburg
01.2016 - 09.2020
- Part of Service Delivery Administrative team for EY SAP deployment in 6 countries.
- Assisted with change management, training and support for SAP go-live.
- Delivered exceptional client service through provision of timely, accurate, insightful and seamless support.
- Assisted public and private sector clients with audit readiness.
- Prepared monthly and year-end balance sheet reconciliations.
- Assisted with project close-outs.
- Prepared profit and loss analysis to enable decision-making for performance improvement.
- Contributed to project planning, budgeting and forecasting processes.
- Conducted interviews with client staff to obtain information required for business analysis for finance transformation projects.
- Assisted with drafting and designing of process maps and manuals.
- Assessed competitor pricing and trends from benchmark data and identified key opportunities and threats.
- Supervised, reviewed and performed report writing, project planning, data analysis, and development of presentation material.
- Acted as visible role model for EY by consistently reinforcing and integrating EY values into way work is done.
- Led training sessions for new employees to ensure smooth integration into company culture and workflow.
- Collaborated with management team to develop strategic plans for business growth and improvement.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
BCom Hons Financial Management - Accounting And Finance
University of Johannesburg
Johannesburg, South Africa 01.2015 - 12.2015
BCom Accounting - Accounting
University of Johannesburg
Johannesburg, South AfricaHigh School Diploma -
Hoerskool Vorentoe
Johannesburg, South Africa 01.2005 - 12.2009
Skills
Business Partnering
InnovationProblem-Solving
Change Management
Performance Measurement and Improvement
Operations Management
Data Analysis
Project Management
People Management
Meeting Facilitation
Revenue Forecasting
Budgeting Expertise
Cost Control
Analytical Skills
Accomplishments
- Improved project economics on portfolio by introducing monitoring tools and through proactive management of project resources
- Experienced in managing multi-cultural cross border teams
- Member of pursuit team who established a new EY South Africa XBRL service offering in 2018
References
- Available upon request
Disclaimer
I declare that the above information is complete and accurate.
Timeline
Assistant Director
Ernst & Young Services (Pty) Ltd
01.2022 - Current
Manager
Ernst & Young Advisory Services (Pty) Ltd
10.2020 - 12.2021
Manager
Ernst & Young Advisory Services (Pty) Ltd
01.2016 - 09.2020
BCom Hons Financial Management - Accounting And Finance
University of Johannesburg
01.2015 - 12.2015
High School Diploma -
Hoerskool Vorentoe
01.2005 - 12.2009
BCom Accounting - Accounting
University of Johannesburg