Otshepeng Remoneilwe Tlhapane
Social Worker
Summary
Passionate and empathetic Social Work graduate with specialized experience in counseling youth, supporting academic success, and leading preventive mental health initiatives. Adept at crisis intervention, individualized care planning, group facilitation, and advocacy for vulnerable populations. Fluent in six South African languages, enabling strong communication across diverse communities. Committed to promoting emotional resilience, academic achievement, and holistic well-being for scholars.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
6
6
Languages
2
2
Certificates
Work History
Sales Assistant
Alfamed Pharmacy
05.2024 - 11.2024
- Provided client support and facilitated online orders.
- Performed stock taking, data entry, and customer service duties.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
Student Social Worker
Valkenberg Psychiatric Hospital
02.2023 - 05.2024
- Provided one-on-one psychosocial support for patients facing emotional, mental health, and substance abuse challenges.
- Co-facilitated group sessions focused on coping skills, mental health awareness, and emotional resilience.
- Conducted crisis interventions and collaborated with external agencies for referrals.
- Advocated for patient rights and collaborated on discharge planning.
- Collaborated with interdisciplinary teams for optimal client outcomes and facilitated smooth transitions between services.
Student Social Worker
Usasazo High School
01.2022 - 12.2022
- Provided individual counseling to students experiencing emotional and academic challenges.
- Led group sessions on stress management and emotional resilience.
- Collaborated with educators and parents to support at-risk learners.
- Advocated for learners' well-being and facilitated necessary referrals.
Student Social Worker
Beit-Ul-Aman
01.2022 - 12.2022
- Delivered therapeutic services and motivational interviewing for elderly clients.
- Provided support around substance abuse and mental health education.
Education
Bachelor of Social Work -
University of Cape Town
01.2021 - 01.2024
Skills
Individual and Group Counselling
Crisis Intervention and Emotional Support
Academic and Behavioural Support Collaboration
Preventive Mental Health Programs
Advocacy and Referral Services
Report Writing and Confidential Documentation
Communication (Verbal and Written)
Facilitating Workshops and Peer Groups
Computer Literacy
Ability to Work Well Under Pressure
Team work and collaboration
References
Sarah-Jane Shelley (Social work supervisor)
Sarah-Jane.Shelley@westerncape.gov.za
Busisiwe Kokolo (Social work supervisor)
busisiwe.kokolo@uct.ac.za
Martin Kunda (Former employer)
079 090 8638
Certification
BSW degree
Timeline
Sales Assistant
Alfamed Pharmacy
05.2024 - 11.2024
Student Social Worker
Valkenberg Psychiatric Hospital
02.2023 - 05.2024
Student Social Worker
Usasazo High School
01.2022 - 12.2022
Student Social Worker
Beit-Ul-Aman
01.2022 - 12.2022
Bachelor of Social Work -
University of Cape Town
01.2021 - 01.2024