Oteng Vinda Manana

. Greeting visitors and clients

. Answering and directing phone calls

. Managing email and mail correspondence

. Scheduling appointments and meetings

. Maintaining calendars and schedules

. Handling customer inquiries and complaints

. Providing information and assistance to clients

. Managing office supplies and inventory

. Maintaining a clean and organized reception

. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

. Email management and troubleshooting

. Network and internet connectivity issues

. Bookkeeping and basic accounting tasks

. Meeting and event planning

. Maintaining company records and files

. Providing backup support for other administrative staff

• Greeted customers and helped with product questions, selections, and purchases.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.