Oswald Nduku
Odendaalsrus,FS
Summary
Dedicated and compassionate individual seeking a caregiver position, eager to leverage a natural inclination for empathy and strong interpersonal skills to provide exceptional care for individuals in need. I am highly motivated to contribute to the well-being of others, with a genuine commitment to creating a positive and supportive environment. Possessing excellent communication skills and strong work ethics. I am eager to embark on a fulfilling career and willing to learn.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
Volunteer /Driver
Maokeng Disabled Childern Center
02.2023 - 11.2023
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Reduced fuel consumption through strategic route planning and efficient driving techniques
- .As a driver at a disabled care center, my primary responsibilities was to provide transportation as well as personalized support to individuals with disabilities .I assisted with daily living activities and promoting their physical, emotional, and social well-being.
General Manager
82 Retail Store
01.2016 - 01.2023
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Office Coordinator
Shalom Debt Counselling
02.2012 - 01.2015
- Streamlined office operations by implementing efficient filing systems and organizational tools.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
Sales Agent
Magic Kitchen
01.2008 - 01.2012
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
Education
Diploma in Caregiving
Alison
Oline 01.2024
Healthcare IT Support Specialization
JOHNS HOPKINS UNIVERSITY
Online 03.2024
Google IT Support Professional
COURSERA
Online 04.2024
Advanced Level
EDUCARE COLLEGE
GweruHigh School Diploma -
Manunure Secoundry School
Kwekwe Skills
- Valid Driver's License
- Mobility Support
- Patient-Focused Care
- Companionship and Emotional Support
- Compassionate Care
- Infection Control
- House Keeping
- Food Preparation
Certification
CPR , AED and FIRST AID
Timeline
Volunteer /Driver
Maokeng Disabled Childern Center
02.2023 - 11.2023
General Manager
82 Retail Store
01.2016 - 01.2023
Office Coordinator
Shalom Debt Counselling
02.2012 - 01.2015
Sales Agent
Magic Kitchen
01.2008 - 01.2012
Diploma in Caregiving
Alison
Healthcare IT Support Specialization
JOHNS HOPKINS UNIVERSITY
Google IT Support Professional
COURSERA
Advanced Level
EDUCARE COLLEGE
High School Diploma -
Manunure Secoundry School
Languages
English
Bilingual or Proficient (C2)
REFERENCES
Available on request
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