Osias Maswanganye
Industrial Engineer
Centurion
Summary
Head of Installations leading national installation strategy, budget and cost control, and stakeholder management across executive functions. Restructures installation operations to improve deployment rates, strengthen recovery performance, and lift profitability. Builds partner networks, risk processes, and performance standards that keep installation services aligned to business goals and customer needs.
Overview
3
3
Certifications
23
23
years of professional experience
Work History
Head of Installations
Tracker Connect
09.2022 - 09.2025
- Strategic leadership role responsible for national installations services, financial management, stakeholder engagement, and operational transformation.
- Developed and implemented the installations services strategy, aligning with Tracker's business objectives and evolving customer needs.
- Designed processes and systems to manage risk events efficiently, measuring and monitoring against quality and performance standards.
- Managed senior-level relationships across Tracker's executive functions, ensuring mutually beneficial working conditions.
- Identified and onboarded installation partners to ensure market-leading deployment practices and recovery rates.
- Consulted with recoveries and engineering teams, providing intelligent data on product performance to drive continuous improvement.
- Prepared and managed the Product Installation budget, ensuring achievement of all financial targets and cost optimisation.
- Directed installation practices to align with Tracker's cost management framework (customer service, parts, admin, finance).
- Implemented strategic targets, performance management, and cascaded performance objectives to drive operational success.
- Developed and retained staff, fostering an environment of engagement and continuous development.
- Ensured departmental compliance with all statutory and company policies, developing appropriate standards and procedures.
- Key Achievement: Restructured operations, improving installation rates and positively impacting profitability.
Operations Manager
Woolworths Supply Chain
09.2018 - 08.2022
- Senior operational leadership role managing a team of 400+ employees across a national distribution centre.
- Led a team of 400+ employees with 9 direct reports, driving operational excellence and high-performance culture.
- Influenced and provided input to the BU's 1-year operating plan, budget, and scorecard, ensuring delivery against strategic objectives.
- Ensured effective resource utilisation to deliver cost-effective availability and operational continuity.
- Managed end-to-end processes against business standards, ensuring product integrity and preventing temperature rejections, expired stock, and damages.
- Integrated delivery of Service Level Agreements (SLAs) with key stakeholders including Transport, Trunking, Cross-Docking, and Equipment Centre.
- Implemented continuous improvement activities to reduce cost and improve service levels.
- Managed Supply Chain Operations EE targets, integrated performance management, talent management, succession planning, and employee relations.
- Conducted benchmarking and implemented continuous improvement projects.
- Key Achievement: Drove a 30% productivity improvement, resulting in earlier and more consistent stock distribution to stores.
Operations Manager
DSV (formerly UTi)
08.2014 - 08.2018
- Managed warehouse operations, controlled budget, designed processes, and led 32 staff members to achieve operational goals.
- Led 32 staff members, overseeing performance management, recruitment, coaching, and disciplinary actions to enhance team effectiveness.
- Oversaw budget control and cost management, ensuring compliance with financial targets through effective monitoring.
- Ensured SLA and OHS compliance, managing through KPIs and process design.
- Developed appropriate standards, policies, and procedures to govern departmental activities.
- Resolved conflicts, enforced discipline, and managed performance against set budgets.
- Coached and mentored staff, ensuring operational excellence and continuous improvement.
Industrial Engineer
DSV (formerly UTi)
10.2011 - 07.2014
- Focused on stabilising new warehouses through continuous improvement and resource optimisation.
- Managed projects, process design, and continuous improvement initiatives.
- Determined manning requirements, forecasted space and relocation resource requirements.
- Improved warehouse storage, optimised space and resource utilisation.
- Applied 8D problem-solving methodology to resolve operational issues.
- Designed warehouse layouts and developed solutions for operational challenges.
Administration Operations Manager
Tar-Jet Transportation
06.2008 - 08.2011
- Managed administrative operations, fleet coordination, and customer service liaison.
- Communicated and motivated staff, monitored individual performance via productivity metrics.
- Promoted corporate culture, quality, and high-performance work teams.
- Provided feedback to General Management and Directors, making recommendations for process improvements.
- Promoted continuous improvement through quality processes and self-directed work teams.
- Managed budgeting, equipment, and liaison with Customer Service.
- Developed visible procedures and KPIs to monitor quality and measure effectiveness.
- Met or exceeded goals for on-time delivery and shipping accuracy.
- Kept stock control systems updated and planned future capacity requirements.
- Ensured compliance with health, safety regulations, and cleanliness standards.
Warehouse Superintendent
Rennie's Distribution Service
12.2007 - 06.2008
- Developed operational plans to meet customer delivery commitments.
- Planned and managed resources (people and equipment), utilisation, and cost.
- Ensured compliance with SHE and OHS Act, creating a safe working environment.
- Controlled costs (equipment, overtime, fuel) and provided effective reporting.
- Enforced strict discipline in terms of company policies and procedures.
Controller (Expeditor)
Rennie's Distribution Service
12.2004 - 12.2007
- Prepared production schedules for FIAT painted parts.
- Conducted follow-ups on local suppliers to ensure on-time deliveries.
- Managed free-issue stock issued to local suppliers.
- Facilitated parts robbing and managed staff.
- Worked with FIAT on new vehicle model introductions (Project).
- Compiled productivity statistics and managed JIT supply of FIAT painted parts.
- Designed ISO 9001:2000 operational procedures and ensured NOSA compliance.
- Managed stock recovery projects, expediting, and cost analysis.
- Process control for Nissan SA-toolkit.
Industrial Engineer
Bidfreight International Logistics
01.2003 - 12.2004
- Conducted man-assignment per area and engineering time studies to enhance operational efficiency.
- Designed warehouse layouts and improvements to minimize operational cost.
- Balanced operators' workload and identified metrics for measuring productivity.
- Performed man-assignment per area and engineering time studies.
- Designed operating workstations and material handling packages for parts.
- Optimized utilization of resources.
Education
Ai: ChatGPT, Claude, Deepseek -
Coursiv
Online Course B-Tech - Industrial Engineering
Tshwane University of Technology
Pretoria 01.2014
Bachelor of Science - Industrial Engineering
Tshwane University of Technology
Pretoria 01.2003
Grade 12 / Matric -
Kriel High School
Kriel01.1998
Skills
Strategic planning
Stakeholder management
Performance management
Change management
Budget & cost control
Inventory control
Warehouse operations
Supply chain & logistics
Distribution & logistics
Import / export logistics
Certification
Master of ChatGPT – 6-hour certification (2025)
References
Available upon request.
KEY ACHIEVEMENTS
30% productivity improvement at Woolworths, resulting in earlier and more consistent stock distribution to stores nationwide., 2,000 sqm warehouse space saving (Board Longer project), significantly reducing storage costs., 30% storage capacity increase (Samsung project) through space optimisation and layout redesign., Successful relocation of 80,000+ SKUs (Honda SA) with zero operational disruption and new system implementation., Led teams of up to 400 employees, driving high-performance culture, succession planning, and talent development., Restructured installations operations at Tracker, improving installation rates and positively impacting profitability.
Timeline
Head of Installations
Tracker Connect
09.2022 - 09.2025
Operations Manager
Woolworths Supply Chain
09.2018 - 08.2022
Operations Manager
DSV (formerly UTi)
08.2014 - 08.2018
Industrial Engineer
DSV (formerly UTi)
10.2011 - 07.2014
Administration Operations Manager
Tar-Jet Transportation
06.2008 - 08.2011
Warehouse Superintendent
Rennie's Distribution Service
12.2007 - 06.2008
Controller (Expeditor)
Rennie's Distribution Service
12.2004 - 12.2007
Industrial Engineer
Bidfreight International Logistics
01.2003 - 12.2004
Ai: ChatGPT, Claude, Deepseek -
Coursiv
B-Tech - Industrial Engineering
Tshwane University of Technology
Bachelor of Science - Industrial Engineering
Tshwane University of Technology
Grade 12 / Matric -
Kriel High School