Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic
Osego Thiane

Osego Thiane

Soweto

Summary

Dynamic professional with a proven track record at North-West University, enhancing educational processes and administrative efficiency. Excelled in project coordination and quality assurance within the Health and Welfare Sector Education and Training Authority, demonstrating exceptional organizational skills and a commitment to excellence. Skilled in Microsoft Office and adept at conflict management, I consistently meet and prioritize demanding deadlines, ensuring meticulous data handling and stakeholder satisfaction.

Overview

8
8
years of professional experience
6
6
Certifications

Work History

Administrative Officer

Health and Welfare Sector Education and Training Authority (HWSETA)
17 Bradford Rd, Bedfordview, Germiston, 2008
05.2021 - 07.2024
  • Provided project administration and coordination
  • Assisted in project implementation and monitoring of 38 learning programmes
  • Assisted with preparing documentation for Auditors and provided information for two financial audit periods
  • Responsible for providing administrative support to the Education and Training Quality Assurance (ETQA) process, facilitating a seamless relationship between learners, assessors, moderators, and providers, and ensuring relevant, nationally and internationally benchmarked education
  • Evaluated 30 Accreditations, 90 Assessor and Moderator applications, and coordinated two successful Assessor and Moderator Training workshops
  • Coordinated organizational ad hoc and capacity building events.

Temp Quality Assurance & Invigilation Administrato

Health and Welfare Sector Education and Training Authority
04.2021 - 06.2024

· Attend Invigilators Training Workshop

· Create EISA File and maintain filing documentation of the assessment.

· Assist Chief Invigilator with Centre Assessment Readiness.

· Ensure Centre Readiness and compliance with QCTO Centre Readiness guidelines.

· Ensure compliance of agreements by all parties involved.

· Invigilator of Assessment Examination for paper 1 and 2.

· Compile attendance register for signing by learners, HWSETA Invigilators, SDP, QCTO officials and learners.

· Manage administration of papers and filing for the day.

· Make copies of EISA file and communicate submission of the file to the relevant Education and Training Quality Assurance division.

Provincial Receptionist

Health and Welfare Sector Education and Training Authority (HWSETA)
11.2019 - 04.2021
  • Provided switchboard services by screening incoming calls and transferring them to relevant staff
  • Received and processed queries from stakeholders and learners via e-mail, telephone calls, and walk-ins
  • Enhanced stakeholder satisfaction through enquiry and problem-solving
  • Scheduled office and stakeholder meetings, compiled and distributed agendas, and compiled minutes and reports
  • Performed courier requisitions and received goods and service billings
  • Provided project administration for assigned learning programmes
  • Maintained an efficient filing system and regularly updated office record management system
  • Monitored the duration of SDP projects and tracked payments.
  • Dairy Management

Student Assistant and Tutor

North-West University, Centre for Teaching and Learning: Student Academic Development and Support
01.2018 - 06.2018
  • Supported learning and development processes
  • Assisted with faculty opening day logistics
  • Facilitated 100 students and managed academic tasks associated with this for the quarter
  • Collaborated with two lecturers to identify complex concepts and gave input for tutorial activities
  • Delivered tutorial lessons based on requirements in line with the module
  • Participated in and moderated classroom discussions and forums on a weekly basis with an attendance
  • Assisted with the preparation and assessment (marking) of weekly tutorial assessments
  • Assisted with test and exam marking and invigilation, as required by the lecturers and per faculty guidelines
  • Compile questionnaires for the collection of data from learners on their learning experience
  • Attended and participated in academic staff meetings.

Reading Development Assistant

North-West University Centre for Teaching and Learning: Student Learning and Reading Development
01.2017 - 11.2017
  • Supported learning and development processes
  • Performed face-to-face learning contact with over 100 students
  • Facilitated students to comprehend and apply newly learned reading techniques intelligently
  • Supported students in becoming independent and collaborative readers
  • Assisted with test and exam marking and invigilation, as per faculty guidelines.

Residence Academic Advisor

North West University
02.2016 - 11.2016
  • Provided educational guidance and support for Psychology and Sociology students at Karlien Dames Koshuis.
  • Performed face-to-face learning contact with residence students.
  • Supported students interested in enhancing learning strategies, revision techniques and time management skills.

Education

High School - undefined

William Pescod High School
01.2010 - 1 2014

BA Honours Degree in Sociology -

North-West University, Potchefstroom Campus
01.2010 - 1 2014

Bachelor of Social Sciences Degree -

North-West University, Potchefstroom Campus
02.2015 - 11 2017

Skills

Microsoft Office: Word, Excel, PowerPoint, Teams

Certification

02/01/2018, 06/30/2018, Statistics and Data Analysis for Research Purposes, North-West University, Potchefstroom Campus

References

  • Sifiso Mlambo, Senior Provincial Officer, Health and Welfare Sector Education and Training Authority (HWSETA), 051 430 2134, 072 746 0188, sifisom@hwseta.org.za
  • Prof. Johan Zaaiman, Associate Professor: Sociology, Sociology Department- NWU Potchefstroom Campus, 018 299 2563, Johan.Zaaiman@nwu.ac.za
  • Gosiame Noge, Quality Assurance and Accreditation Officer, University of the Witwatersrand, Johannesburg, 071 316 2794, gosiame.noge@wits.ac.z

Languages

English
Advanced (C1)
Afrikaans
Advanced (C1)

Timeline

Administrative Officer

Health and Welfare Sector Education and Training Authority (HWSETA)
05.2021 - 07.2024

Temp Quality Assurance & Invigilation Administrato

Health and Welfare Sector Education and Training Authority
04.2021 - 06.2024

Provincial Receptionist

Health and Welfare Sector Education and Training Authority (HWSETA)
11.2019 - 04.2021

Student Assistant and Tutor

North-West University, Centre for Teaching and Learning: Student Academic Development and Support
01.2018 - 06.2018

Reading Development Assistant

North-West University Centre for Teaching and Learning: Student Learning and Reading Development
01.2017 - 11.2017

Residence Academic Advisor

North West University
02.2016 - 11.2016

Bachelor of Social Sciences Degree -

North-West University, Potchefstroom Campus
02.2015 - 11 2017

High School - undefined

William Pescod High School
01.2010 - 1 2014

BA Honours Degree in Sociology -

North-West University, Potchefstroom Campus
01.2010 - 1 2014
Osego Thiane