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Experienced IT Support Technician with 4 years providing technical support, software, a bit of hardware and maintaining secure, reliable IT environments. Skilled in troubleshooting, user account management, and assisting employees with daily hardware usage, software, and network issues. Adept at maintaining system security, performing updates, and coordinating with teams to ensure smooth operations. Strong communicator with a collaborative approach, focused on resolving issues quickly and improving end-user satisfaction.


Innovative, pro-active IT Professional with expertise in desktop and server support and as a systems administrator. Broad background in hardware and software configuration. Excellent problem-solving skills and expertise in identifying and resolving system issues. Experienced in Active Directory administration, San and disk subsystem administration, and maintenance. Proficient at Datacenter planning. Proven ability to minimize downtime and maximize profits. Collaborative communicator focused on building relationships to drive positive change, and with experience in staff training on new systems to improve technology adoption.

Hardworking and passionate job seeker with strong organizational skills eager to secure IT Support Technician position. Ready to help team achieve company goals.

 Accomplished IT Project Administrator with extensive experience in project support and administration, specialising in IT rollout and upgrade projects. Demonstrates exceptional organisational skills and expertise in stakeholder coordination, RAID log support, and risk and issue tracking. Proficient in Windows 10 & 11, Microsoft 365, SCCM, VMware, and AWS, with a strong background in network troubleshooting and device deployment. Adept at managing third-party supplier liaison and asset management within fast-paced project environments. Career goals include advancing to senior project management roles while leveraging technical skills to drive successful IT initiatives. 

OSEGO FORTUNE MERE

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IT Support Technician

Diploma - Information Technology

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