Networking and Cybersecurity
OSEGO FORTUNE MERE
IT Support Intern
Pretoria
Summary
Motivated IT Support Intern with hands-on experience in installing, configuring, and troubleshooting desktop and laptop systems. Skilled in Windows 10/11, network management, virtualization, and endpoint security. Experienced in imaging systems using Ghost Solution, configuring hypervisors, and managing LAN/WAN environments. Certified in AWS Cloud Foundations, with a strong understanding of TCP/IP protocols, DHCP, VPN, and firewall best practices. Passionate about delivering efficient IT support, improving system performance, and ensuring seamless user experience.
Overview
1
1
Certification
2
2
Languages
Work History
IT Support Technician
Tshwane University of Technology
03.2025 - 08.2025
- Install, configure, and troubleshooting desktop and laptop systems.
- Imaging windows 11 using Ghost Solution
- Creating a physical LAN in a Lab
- Installing VM's on a hypervisor: Assigning static IPv4 addresses to both VM's and host machines Configuring hypervisor switches (External, Internal, and Private) Configuring a point-to-point network for 2 different VM's to ping. Exploring BIOS boot options
- Assisted in operating system upgrades and peripheral installations.
Education
Diploma - Information Technology
Tshwane University of Technology
Gauteng, South Africa08.2025
Skills
Proficient in Windows 10 and 11
References
Sello, Motla, Head Of Department, motlajs@tut.ac.za
Awards
Cloud Foundation Certificate Amazon Web Services
Certification
Amazon Cloud Foundation
Interests
Timeline
Amazon Cloud Foundation
03-2025
IT Support Technician
Tshwane University of Technology
03.2025 - 08.2025
Diploma - Information Technology
Tshwane University of Technology
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