Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ornica Sebothoma

Family Mentor
2142 Street 52 Phola Park Kwamhlanga

Summary

Proven leader in healthcare and community service, adept at enhancing patient care and case management outcomes through effective communication and teamwork. At Broadreach, I spearheaded multidisciplinary collaborations, significantly improving service delivery and client advocacy. Skilled in data accuracy and client education, I consistently exceed project targets, demonstrating exceptional time management and relationship-building capabilities.

Overview

16
16
years of professional experience

Work History

Family Mentor

Mothers2mothers South Africa
02.2024 - Current
  • Maintained detailed records of family interactions, progress notes, and assessments to ensure accurate data tracking and reporting.
  • Coordinated community outreach events to raise awareness of available resources, services, and opportunities for OVC.
  • Creation of demand for HIV testing through universal offering of testing( Children 0-18 years and their beneficiaries)
  • Fast tracking referrals and linking them to ensure successful referrals for high impact HIV services PMTCT,ANC,SRH ,social services and post violent care.
  • Educate and support clients
  • Community mapping and linkages within the facilities.
  • completion of Bio-directional register and compile and submit daily report.
  • Conducted home visits to assess living conditions, identify potential clients to be referred.

Community Case Management Co-ordinator

Broadreach
04.2023 - 06.2023
  • Enhanced patient care by coordinating services and resources for optimal case management outcomes.
  • Provided education on available resources and support services to empower patients in managing their own health goals.
  • Facilitated multidisciplinary team meetings, promoting open dialogue among various healthcare professionals involved in each patient''s case.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
  • Structured standardized case management processes to comply with HIV management guidelines.
  • Advocated for patients'' rights, addressing concerns or grievances through effective communication and conflict resolution techniques.
  • Attend monthly meeting and reporting of progress.

Data Capturer

Broadreach
01.2021 - 04.2021
  • Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
  • Maintained strict confidentiality while handling sensitive client information and records.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Verified accuracy and validity of data entered in databases

Site Coordinator

Mothers2mothers
09.2008 - 09.2017
  • Coordinated site PMTCT programme, documented issues, and escalated to district manager and M&E.
  • Mentoring of mentor mothers, sharing knowledge and expertise to promote professional growth within the team.
  • Oversaw successful project completions while consistently meeting and exceeding both internal and client expectations in terms of quality, scope, budget for food expenses, and reaching targets.
  • Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines.
  • Facilitating support groups.
  • Enhanced team productivity through effective scheduling, resource allocation, and progress tracking.
  • Supervised mentor mothers for 2 sites of over 4 employees.
  • Monitoring and implementing site workplans.
  • Participated in monthly and quaterly Let"s SOAR sessions and feedback session(Data quality revews)

Education

No Degree - COMPUTER AND OFFICE ADMINISTRATION

KETAPELE BUSINESS COLLEGE
KWAMHLANGA
04.2001 -

No Degree - Purchasing, Procurement, And Contracts Management

Vaal Universtity of Technology
Secunda, South Africa
04.2001 -

High School Diploma -

Silamba High School
Kwamhlanga
04.2001 -

Skills

    Assertiveness

    Excellent Communication

    Multicultural Sensitivity

    Effective Communication

    Case Management

    Teamwork and Collaboration

    Client Advocacy

    Relationship Building

    Client Education

    Time Management

Timeline

Family Mentor

Mothers2mothers South Africa
02.2024 - Current

Community Case Management Co-ordinator

Broadreach
04.2023 - 06.2023

Data Capturer

Broadreach
01.2021 - 04.2021

Site Coordinator

Mothers2mothers
09.2008 - 09.2017

No Degree - COMPUTER AND OFFICE ADMINISTRATION

KETAPELE BUSINESS COLLEGE
04.2001 -

No Degree - Purchasing, Procurement, And Contracts Management

Vaal Universtity of Technology
04.2001 -

High School Diploma -

Silamba High School
04.2001 -

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Ornica SebothomaFamily Mentor