Summary
Overview
Work History
Education
Skills
Timeline
Generic
Orion Sarju

Orion Sarju

Western Cape

Summary

Drawing on extensive experience as a Senior Account Manager and Group Head of Sales, I specialise in steering high-performing teams to surpass targets and drive revenue growth. My expertise lies in crafting and executing effective sales strategies for accelerated business development. Recognised with numerous awards, I bring unwavering drive, energy, vision, leadership, and implementation skills to positively influence organisational success. Adept at managing diverse stakeholders and delivering compelling presentations, I excel in offering transparent insights through robust reporting mechanisms, guiding informed and effective strategies. By consistently refining sales processes, I contribute to maintaining service excellence and customer satisfaction, supporting revenue growth objectives. My financial acumen ensures optimal resource allocation aligned with organisational goals. In summary, my dual role positions me as a valuable leader capable of making a significant positive impact on organisational success.

Overview

21
21
years of professional experience

Work History

Senior Account Manager

Ctrack
04.2023 - Current
  • Cultivating and managing robust client relationships within the telematics and fleet management sector.
  • Customizing and tailor Ctrack's telematics solutions to meet specific client needs,ensuring client centricity.
  • Orchestrating key account oversight, ensuring strategic alignment and proactive client engagement.
  • Liaising with internal teams to ensure seamless integration and utilization of advanced Crystal solutions.
  • Contributing significantly to Ctrack's overarching goal: endowing businesses with sophisticated technological tools.
  • Elevating operational efficiency, curtail costs, and redefine the landscape of fleet and asset management.

Group Head of Sales

Invnt Group
12.2021 - 03.2023
  • Formerly held position of Group Head of Sales, orchestrating, and executing strategic initiatives to propel robust revenue growth and broaden organization's market footprint.
  • Entrusted with leadership responsibilities for sales teams, involving formulation of comprehensive sales strategies meticulously aligned with overarching organizational goals.
  • Demonstrated adept oversight and coordination of diverse sales functions, potentially spanning multiple products, services, or geographical regions, collaborating seamlessly with executive leadership and key stakeholders.
  • Pioneered elevation of sales performance, market share optimization, and profitability augmentation through implementation of sales plans. Cultivated high-performance sales culture to consistently meet and exceed objectives.
  • Engaged in continuous evaluation of market dynamics, proactively identifying and capitalizing on novel avenues for growth, underscoring a commitment to staying ahead in competitive business landscape.
  • Positioned as a strategic leader, my charge was to ensure sustained revenue growth and foster enduring client relationships within an ever evolving and competitive business landscape.

Senior Sales Manager

Santam
12.2018 - 11.2021
  • Coordinate sales forecasting, planning, and budgeting processes used within the sales division.
  • Explore new options in aiding marketing to expand the base and increase new business opportunities to increase brand awareness and in turn, generate more sales and revenue.
  • Ensuring that marketing campaigns run in a systemized schedule so that leads are consistently available for the sales division.
  • Define and develop operational processes, systems, and reporting infrastructure to improve visibility and performance tracking.
  • Monitor the accuracy and efficient distribution of sales reports that are essential to the sales division.
  • Ensuring that below average performers receive weekly coaching as this was key to improving.

These collective efforts led to the sales team successfully achieving and exceeding targets by 18% for the year through effective leadership and training initiatives

Call Centre Sales Manager

One Plan
02.2011 - 11.2018
  • Managed a team of 250+ sales associates, consistently achieving and exceeding sales targets. This was achieved by:
  • Analyzing data and leveraging insights to identify problems quickly and implement recommendations.
  • Revisions to existing reports and assisting in the development of new reporting tools when needed.
  • Conducted regular training sessions to enhance product knowledge and improve sales techniques among staff.

Other Key Tasks included:

  • Reporting on all monthly operational statistics to the EXCO and board members.
  • Working closely with sales team management to inspect sales process quality and identify and prioritize opportunities for improvement.
  • Identify and develop profitable new business opportunities in the corporate space.

Senior Tele Sales Consultant

Clientele Life
06.2007 - 01.2011
  • Achieved 100 % of the required hours of phone time.
  • Achieved and exceeding my targets by 12% per month on average.
  • Maintained client relationships by providing excellent customer service.
  • Monitored the lead allocation and responsible for providing my team's feedback to management.
  • Completing ongoing training to stay abreast of any product, servicing, and policy changes.

Senior Tele Sales Consultant

Hollard Insurance Company
11.2004 - 05.2007
  • Achieved monthly sales targets by effectively promoting and selling products to customers.
  • Maintained strong customer relationships, resulting in repeat business and positive reviews.
  • Collaborated with team members to develop innovative sales techniques and meet team goals.

Tele Sales Consultant

Okeeffe & Swartz
09.2002 - 10.2004
  • Demonstrated exceptional sales performance, consistently exceeding monthly targets.
  • Selling and marketing of various financial services products.
  • Utilized strong interpersonal skills to build and maintain relationships with clients, resulting in strong client retention rates.

Education

Diploma - Diploma in Risk Management

Alison Institute
Online
01.2023

Diploma in Marketing Management

Alison Institute
01.2023

Leadership Skills And Team Management

Alison Institute
12.2022

Certification – Train The Manager.

Gijima Institute
08.2018

Regulatory Exams Level 5

Regulatory Board
09.2014

High School Diploma -

Heather Secondary
Pietermaritzburg, South Africa
11.1999

Skills

    Operations Management

    ▪ Project Management

    ▪ Training, Development, and Implementation

    ▪ Performance Coaching/Staff Development

    ▪ Vendor and Client Relationship Management

    ▪ Performance Reporting

    ▪ Quality Assurance

    ▪ Exceptional Presentation Skills

    ▪ Dispute Resolution Skills

    ▪ Relationship Building

    ▪ Strategic Business Planning

    ▪ Budget Planning

Timeline

Senior Account Manager

Ctrack
04.2023 - Current

Group Head of Sales

Invnt Group
12.2021 - 03.2023

Senior Sales Manager

Santam
12.2018 - 11.2021

Call Centre Sales Manager

One Plan
02.2011 - 11.2018

Senior Tele Sales Consultant

Clientele Life
06.2007 - 01.2011

Senior Tele Sales Consultant

Hollard Insurance Company
11.2004 - 05.2007

Tele Sales Consultant

Okeeffe & Swartz
09.2002 - 10.2004

Diploma - Diploma in Risk Management

Alison Institute

Diploma in Marketing Management

Alison Institute

Leadership Skills And Team Management

Alison Institute

Certification – Train The Manager.

Gijima Institute

Regulatory Exams Level 5

Regulatory Board

High School Diploma -

Heather Secondary
Orion Sarju