Hi, I’m
Oratilwe Monaisa
Johannesburg
Summary
I am a highly enthusiastic individual with a knack for grasping new ideas and concepts and developing creative solutions to problems. I possess excellent communication and writing skills and can demonstrate high levels of motivation required to meet very tight deadlines. I have an unlimited willingness to learn, making it easy for myself to adapt to new environments and spaces.
Overview
7
years of professional experience
Work History
Nclose
Office Manager
04.2023 - Current
Job overview
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
KMW Apparel
Logistics Customer Service Representative
12.2021 - 03.2023
Job overview
- Enhanced inventory management by conducting maintaining accurate records of stock levels.
- Maintained strong relationships with key clients through proactive communication regarding order updates and potential delays.
- Coordinated closely with transportation providers, ensuring timely pickups and deliveries while minimizing potential disruptions to the supply chain.
Private Residence
Au Pair
01.2020 - 12.2021
Job overview
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in language through immersive conversation and activities.
Tshwane Table Tennis
Facility Manager
07.2018 - 12.2018
Job overview
- Supervised staff in day-to-day activities.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
K&G Squash Tournament
Event Coordinator
01.2018 - 06.2018
Job overview
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Education
London College Of Teachers United Kingdom
Certificate from Child Psychology
2021
London College Of Teachers United Kingdom
Diploma from Montessori
2021
I-to-I TEFL United Kingdom
Diploma from Teaching English As A Second Language
2021
Tshwane University Of Technology Pretoria
Diploma from Sport Management Science
2019
Hoérskool Gerrit Maritz Pretoria
Matric
12.2015
Skills
- Travel coordination
- Project management
- Customer relationship management
- Problem resolution
- Teamwork and collaboration
- Customer service
- Organizational skills
Timeline
Office Manager
Nclose
04.2023 - Current
Logistics Customer Service Representative
KMW Apparel
12.2021 - 03.2023
Au Pair
Private Residence
01.2020 - 12.2021
Facility Manager
Tshwane Table Tennis
07.2018 - 12.2018
Event Coordinator
K&G Squash Tournament
01.2018 - 06.2018
London College Of Teachers
Certificate from Child Psychology
London College Of Teachers
Diploma from Montessori
I-to-I TEFL
Diploma from Teaching English As A Second Language
Tshwane University Of Technology
Diploma from Sport Management Science
Hoérskool Gerrit Maritz
Matric
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