Skilled Business Development leader offering years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Skillful in gathering product requirements, suggesting product enhancements and performing quality assurance controls .
Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
6
6
years of professional experience
Work History
Product Sales Specialist
Axiz
Johannesburg
09.2021 - Current
Developing new proposals, contracts and procedures to draw in more clients and streamline work operations.'
Working closely with resellers, understand their targets from the vendor and gain majority market share within their businesses
Developing compelling presentation decks to gain approval for ideas and communicate results.
Reaching out to potential customers via telephone, email, and in-person inquiries.
Generating new business with marketing initiatives and strategic plans.
Establishing relationships with key decision-makers within customer's organization to promote growth and retention.
Providing first level technical advice on products and keep customers informed of new developments in product set
Professionally and efficiently managing customer’s engagement with a view to maximizing the client experience, this should be achieved through: Adhering to continuous product knowledge, improvement (Ongoing training), and cross and up sell of unavailable HPE Aruba product, fast but accurate responses to email and telephonic quote requests and skillful price negotiation
Reports on lost deals with reasons and pending deals (pipeline)
Monitoring market trends and competitor activities to identify areas of potential opportunity.
Negotiated and closed long-term agreements with new clients in assigned territory.
Display accuracy regarding messages, quotes, orders and information given.
Answer customer queries, offer product information
Increase overall customer satisfaction of new and existing customers’ base in order to be effective in solving challenges that arise and need to be solved for the customers
Report weekly on all activities wins and losses at part of internal business update
Work closely with the vendor on deals/tenders to ensure they are secured for Axiz and its resellers
Liaising with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Host the weekly and bi-monthly vendor connect sessions including partner recruitment, partner sign ups to Aruba partner programs
Sharing a detailed forecast including projections and USD revenue, as required.
Increasing profit margins by effectively controlling budget and overhead and optimizing product turns.
Compiled product and customer data to generate informed profit projections.
Liaising with clients to better understand business needs and current market landscape.
Developing product documentation to communicate upcoming features and products to internal teams.
Inside Partner Business Manager
Hewlett Packard Enterprise
Managing HPE Partner Accounts
Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Promoting Aruba offerings to become a key part of the partner’s business and solution
Effectively analysing clients with technical questions and provides accurate technical solutions
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Cultivated interpersonal skills by building positive relationships with others.
Worked well in a team setting, providing support and guidance.
Building Aruba Partner Pipeline
Educating and Motivating partners by leveraging programs and initiatives
Collaborating with partners and Distributors to establish and maintain account plans to grow pipeline
Building and maintaining solid customer relations that protect or expand Aruba Installed base
Provides the business rationale and risk assessment for making Aruba investments in the partner
Ensures partners are compliant with legal and Standards of Business Conduct practices
Working with Aruba Renewals
Facilitating team meetings
Prioritized roadmap in order to achieve product goals and metrics.
Resolving partner portal issues
Reviewed new opportunities to drive business strategy at planning sessions.
Liaised with clients to better understand business needs and current market landscape.
Commercial and Channel Sales Representative
DELL EMC
Johannesburg
01.2018 - 01.2019
Collecting all the information required to create a request for an estimate
Establish relationships with management, sales, procurement, etc
Quote preparation, including pricing tools
Account Creation
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Liaise with Account Managers and Service Manager
Facilitating and pursuing presales team within the business units
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Account Handovers
Quality Assurance Check
Sales Order creation
Building Servers solutions for the partners
Financial Service Request for account creditallocations
Order management
Establish a working relationship with my supporting virtual team within Dell; Solutionsteam,
Educated clients on new Dell products or services to increase customer engagement with brand.
Services Team, Finance team & Marketing team
Managing expectations
Contributed to event marketing, sales and brand promotion.
Billing and Service account creation
Trained new employees on customer service, money handling and organizing strategies.
Education
Bachelor Of Science - Information Technology
CTI Education Group
No Degree - Scrum Master
TorqueIT
Johannesburg
04.2001 -
Skills
NetBeans, SQL, PHP,HTML, CSS, Java Script,html, MS 365,Outlook ,Sage