Oratile Ditlhong
HPE Aruba Networking Business Development Manager
Ferndale Johannesburg
Summary
Skilled Business Development leader offering years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Skillful in gathering product requirements, suggesting product enhancements and performing quality assurance controls .
Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
6
6
years of professional experience
Work History
Product Sales Specialist
Axiz
Johannesburg
09.2021 - Current
- Developing new proposals, contracts and procedures to draw in more clients and streamline work operations.'
- Working closely with resellers, understand their targets from the vendor and gain majority market share within their businesses
- Developing compelling presentation decks to gain approval for ideas and communicate results.
- Reaching out to potential customers via telephone, email, and in-person inquiries.
- Generating new business with marketing initiatives and strategic plans.
- Establishing relationships with key decision-makers within customer's organization to promote growth and retention.
- Providing first level technical advice on products and keep customers informed of new developments in product set
- Professionally and efficiently managing customer’s engagement with a view to maximizing the client experience, this should be achieved through: Adhering to continuous product knowledge, improvement (Ongoing training), and cross and up sell of unavailable HPE Aruba product, fast but accurate responses to email and telephonic quote requests and skillful price negotiation
- Reports on lost deals with reasons and pending deals (pipeline)
- Monitoring market trends and competitor activities to identify areas of potential opportunity.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Display accuracy regarding messages, quotes, orders and information given.
- Answer customer queries, offer product information
- Increase overall customer satisfaction of new and existing customers’ base in order to be effective in solving challenges that arise and need to be solved for the customers
- Report weekly on all activities wins and losses at part of internal business update
- Work closely with the vendor on deals/tenders to ensure they are secured for Axiz and its resellers
- Liaising with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Host the weekly and bi-monthly vendor connect sessions including partner recruitment, partner sign ups to Aruba partner programs
- Sharing a detailed forecast including projections and USD revenue, as required.
- Increasing profit margins by effectively controlling budget and overhead and optimizing product turns.
- Compiled product and customer data to generate informed profit projections.
- Liaising with clients to better understand business needs and current market landscape.
- Developing product documentation to communicate upcoming features and products to internal teams.
Inside Partner Business Manager
Hewlett Packard Enterprise
- Managing HPE Partner Accounts
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Promoting Aruba offerings to become a key part of the partner’s business and solution
- Effectively analysing clients with technical questions and provides accurate technical solutions
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked well in a team setting, providing support and guidance.
- Building Aruba Partner Pipeline
- Educating and Motivating partners by leveraging programs and initiatives
- Collaborating with partners and Distributors to establish and maintain account plans to grow pipeline
- Building and maintaining solid customer relations that protect or expand Aruba Installed base
- Provides the business rationale and risk assessment for making Aruba investments in the partner
- Ensures partners are compliant with legal and Standards of Business Conduct practices
- Working with Aruba Renewals
- Facilitating team meetings
- Prioritized roadmap in order to achieve product goals and metrics.
- Resolving partner portal issues
- Reviewed new opportunities to drive business strategy at planning sessions.
- Liaised with clients to better understand business needs and current market landscape.
Commercial and Channel Sales Representative
DELL EMC
Johannesburg
01.2018 - 01.2019
- Collecting all the information required to create a request for an estimate
- Establish relationships with management, sales, procurement, etc
- Quote preparation, including pricing tools
- Account Creation
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Liaise with Account Managers and Service Manager
- Facilitating and pursuing presales team within the business units
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Account Handovers
- Quality Assurance Check
- Sales Order creation
- Building Servers solutions for the partners
- Financial Service Request for account creditallocations
- Order management
- Establish a working relationship with my supporting virtual team within Dell; Solutionsteam,
- Educated clients on new Dell products or services to increase customer engagement with brand.
- Services Team, Finance team & Marketing team
- Managing expectations
- Contributed to event marketing, sales and brand promotion.
- Billing and Service account creation
- Trained new employees on customer service, money handling and organizing strategies.
Education
Bachelor Of Science - Information Technology
CTI Education Group
No Degree - Scrum Master
TorqueIT
Johannesburg 04.2001 -
Skills
NetBeans, SQL, PHP,HTML, CSS, Java Script,html, MS 365,Outlook ,Sage
Information TechnologyProject ManagementBusiness DevelopmentUX DesignProduct Management
Customer managementScrum Master CertifiedProduct ManagementProspect targeting
Product and service sales
Revenue Generation
Forecasting ability
Vendor management
Team Building
Negotiation
Strategic planning
Search Engine Optimization
Brand development
Analytical and Critical Thinking
Decision-Making
Technical Analysis
Database management software
Scrum methodology
Timeline
Product Sales Specialist
Axiz
09.2021 - Current
Commercial and Channel Sales Representative
DELL EMC
01.2018 - 01.2019
No Degree - Scrum Master
TorqueIT
04.2001 -
Bachelor Of Science - Information Technology
CTI Education Group
Inside Partner Business Manager
Hewlett Packard Enterprise