Dynamic leader with a proven track record at Steers, enhancing customer satisfaction and retention through strategic thinking and personalized communication. Expert in inventory management and financial operations, I excel in team building and coaching, significantly improving team performance. Skilled in maximizing profitability and operational efficiency, I bring a comprehensive skill set to drive success.
Led team in daily store operations and customer service oversight.
Conducted regular audits of warehouse items and materials.
Ensured precise inventory counts.
Increased customer satisfaction and retention through personalized communication
Proficient in managing financial records with Excel.
Customer Relations
Administration certificate
Administration certificate