ORAPELENG MOSEKI
Summary
Dynamic and adaptable linguistics graduate with exceptional skills in communication, critical thinking, cultural awareness, research, and analysis. Proficient in customer service, administration, and digital literacy. Consistently meets deadlines and delivers high-quality work. A fast learner who excels in both independent and team-oriented roles.
Overview
4
4
years of professional experience
Work History
General Assitant for SALALS Conference
University of Johannesburg
06.2024 - 07.2024
- Greeted guests in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Volunteered to help with special projects of varying degrees of complexity.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Sales Agent
Credico
11.2023 - 12.2023
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Smart card PicknPay products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Shop Assistance
Mr. Price
11.2020 - 01.2021
- Delivered outstanding customer service with a friendly and professional approach
- Assisted customers with product inquiries and purchases
- Resolved customer concerns through effective communication
Education
Bachelor Of Arts Honours - Applied Linguistics
University of Johannesburg
01.2024
Teaching English as a foreign Language (TEFL) Certificate -
01.2024
Bachelor of Arts - Linguistics and History
University of Johannesburg
01.2023
Certificate in Mobile Digital Literacy -
University of Limpopo (NEMISA)
01.2022
Matric -
Raymond Mhlaba Secondary School
01.2020
Skills
- Critical Thinking and Problem-Solving
- Excellent Communication and Customer Service
- Attention to Detail and Adaptability
- Research and Analysis
- Microsoft Teams and Microsoft Outlook Proficiency
- Customer Retention and Product Knowledge
- Report preparation
- Sales support
- Visitor relations
- File organization
- Proofreading
- Reliable
Additionalinformation
Setswana, native speaker, English, fluent, available upon request
Certificationsandachievements
- Certification in Career Build Programme, Raymond Mhlaba Secondary School, 2019
- Highest Achiever in Grade 10, Raymond Mhlaba Secondary School, 2018
Timeline
General Assitant for SALALS Conference
University of Johannesburg
06.2024 - 07.2024
Sales Agent
Credico
11.2023 - 12.2023
Shop Assistance
Mr. Price
11.2020 - 01.2021
Teaching English as a foreign Language (TEFL) Certificate -
Bachelor of Arts - Linguistics and History
University of Johannesburg
Certificate in Mobile Digital Literacy -
University of Limpopo (NEMISA)
Matric -
Raymond Mhlaba Secondary School
Bachelor Of Arts Honours - Applied Linguistics
University of Johannesburg
Similar Profiles
Kholofelo MasolaKholofelo Masola
Administrative Officer I (Financial Administrator) at University of JohannesburgAdministrative Officer I (Financial Administrator) at University of Johannesburg
Harini JagatapHarini Jagatap
Research Assistant at University of JohannesburgResearch Assistant at University of Johannesburg
Darren-Lee KwongDarren-Lee Kwong
Lecturer at University of JohannesburgLecturer at University of Johannesburg