I am a vibrant Economics major currently employed in the Finance sector, as a financial help desk consultant. I have acquired value add exposure on customer support and service. I have good communication skills and adapt easily to new environment and learn quickly. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
supplier creation/onboarding in oracle and COUPA
Using Remedy to interact with suppliers and business
owners
Creating and replying to supplier queries received in
remedy on a daily basis
Checking compliance of both the supplier and the
client (MasterCard) making sure all parties adhere to
each other's sanction rules
Validating supplier tax information using EU/ABN
validator to ensure that the correct registered supplier
information is used.
Validating suppliers banking according to the country
of operation rules and to ensure compliance
Supporting the team to resolve general internal customer and external queries
Send remittance advice to customers/suppliers
Data capturing
Assist in preparation of Knowledge sharing
Training customers on supplier onboarding tools and process
Working with sourcing, payment, PO, and AP team to resolve customer queries
Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Travel & Expense receipts audits
Reconciliations of statements
Processing payments on the system.
Performing line reviews as per expenses claims submitted by employees
Assisting employees with their expense inquires
General Inquiries
Ensure client/customer queries are answered timeous as per SLA agreement.
Enhanced communication among team members, fostering a collaborative and supportive work environment.
Provide supplier with Payment status
Identify missed discounts and credit notes
Make corrections of duplicate payments
Resolving discrepancies on invoices by engaging with suppliers and buyers
Closing vendor queries
General Inquiries
Ensure client/customer queries are answered timeous as per SLA agreement.
Supported audit, compliance and regulatory reporting function by preparing analytics.
Accounts payable reconciliations and payments
Reconciliation of sundry creditor accounts pertaining to vendors
Full reconciliation of statement balances
Identify missed discounts and credit notes
Identification and elimination of duplicate payments
Resolving discrepancies on invoices by engaging with suppliers and buyers
Closing vendor queries
Preparation of payment batches
Assisted in annual financial audits by providing detailed documentation and support during the audit process.
Identified opportunities to realign cost centers to budget.
Continuously monitor the Marketing and Sales Department budget
Prepare quarterly Budget reports and reconciliation
Perform an expenditure analysis report
Offer admin support as required
Ensure that payment is made to suppliers as required
Assist suppliers with queries regarding payment if need arises.
Retail Activities
Update NMS Specialist activities
Assist with the retail campaigns
Analyze the monthly CRM report received
Compile Dealer Retail performance Trackers
Competitor retail price analysis
FMS,VMS budget management and analysis
Create & process orders & payment(GRN) on SAP
Continuously monitor & update data captured & ensure accuracy of data
Action and monitor payments for on time payments to vendors (GRN Processing)
Marketing Activities
Brief agency on the layout preference of the Product managers
Market research projects
Cross car line support-General overview & Analysis of the motor industry trends as well as the company's position against competitors with regards to overall product offering & pricing.
Study and analyze periodical ranking of the organization in the marketplace
RGT Data extraction for price analysis
Conduct extra classes for the 1st year economics students.
Compile reading material to assist student. (Summaries)
Assist student to prepare for Exams and with Assignments.
Evaluate their commitment towards the module
Oracle financials
Data extraction & manipulation
Research data analysis
Microsoft Office proficient
SAP proficient –Navigations & FI
functions
Report Preparation
Tableau Software
Tech-Savvy
Stakeholder Communication
MS Excel
Account Reconciliation
Data Research and Validation
Workflow Analysis
Customer Communication
I enjoy being surrounded by nature it helps me to re-energize and relax. Its like a another form of meditation for me, especially on days where I feel overwhelmed I prefer going back to nature to restore my balance.