Operations Manager| Transport Manager| Logistics Manager
Rustenburg
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adapt at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Knowledgeable Fleet/Transport Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
17
17
years of professional experience
4
4
Certifications
Work History
Manager Fleet
Royal Bafokeng Administration
Rustenburg
04.2024 - Current
Write up and presents reports to management
Ensure pre and post trip inspections are done
Monitoring Fuel by calculating consumption
Monitor and reconcile daily kilometers traveled against tracking
Ensure accident report keeping system is maintained
Safety and security orientation
Coordinated closely with human resources department on matters related to employee recruitment, selection, and retention—helping to attract and retain top talent within the transport team.
Ensured timely deliveries through effective coordination of drivers, vehicles, and routes.
Maintained a safe working environment by conducting regular safety training sessions for staff members.
Established contingency plans to minimize the impact of unexpected disruptions or delays on transport services provided to clients.
Developed strong relationships with clients to ensure customer satisfaction and foster repeat business opportunities.
Reduced vehicle downtime through proactive planning of maintenance schedules and efficient utilization of resources.
Improved fleet efficiency by implementing optimized routing and scheduling strategies.
Proactively identified potential issues affecting transportation services offered to clients, taking corrective action when necessary before problems escalated into larger concerns.
Operations Manager
Barloworld Transport (Mining Contract) Tankers, Side Tippers
Rustenburg
01.2020 - 05.2022
Implemented a transport management system by collaborating and sharing loads between Gauteng and Durban teams thereby reducing overtime.
Executed preventative maintenance by devising checklists for drivers, ensure each vehicle has a file with maintenance History and administering overall and spot checks on the fleet.
Monitor internal operational costs, fleet utilization, fleet down time and resources to achieve budgeting results and financials.
Conducted and facilitated monthly health checks process to ensure improvement month on month.
Managed a monthly budget of over 15 million including financial analysis which entails evaluation of financial ratios such as Comparing budget with Actual Costs.
Managed 36 Drivers, 2 Fleet Managers and 6 Fleet Controllers including compiling drivers overtime every month end and sign it off and preparing for disciplinary inquiries and grievances.
Monitored and ensured customer satisfaction through adherence to delivery plans, establishment of sound relationship with clients on operational level and achievement of agreed service level
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Supervised operations staff and kept employees compliant with company policies and procedures.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Administered preventative maintenance done by devising checklists for drivers, ensure each vehicle has a file with maintenance history, planning board with expected services thereon.
Spotted checks on vehicles and checking overall by Dispatch Supervisor.
Checked all Proof of deliveries against trip sheet after delivery and ensuring that all orders placed are picked by close of business and sent out for capturing.
Supervised and assisted with loading stock into a delivery and managed unnecessary stops on the road to keep overtime as low as possible.
Effusively managed stock by assisting in counting and recording of stock in a system for warehouse stock count.
Monitored and ensured vehicle turnaround time is kept to a minimum and optimal vehicle utilization.
Involved in recruitment processes and evaluation of employee performances on work methods as per company policies and procedures
Oversaw team of fifty two drivers by reviewing performance to promote timely and efficient deliveries and operations.
Directed dispatching, routing, and tracking of 34 fleet vehicles.
Returns and Transport Team Leader
Avon Justine Pty Ltd (Beauty Industry)
Gauteng
12.2012 - 10.2014
Monitored service provider’s activities on a specified frequency to identify problem areas and ensured that all our stock have reached our customers within 3 days after order has been verified.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
Logistics/Fleet Supervisor
Crossroads Distributions (Mining and Explosives Contract)
Gauteng
07.2009 - 09.2012
Managed budgets and expenses to maintain cost control within the department.
Enhanced vehicle maintenance processes for improved fleet performance and reduced downtime.
Conducted regular audits of fleet assets, ensuring proper utilization and compliance with regulations.
Streamlined communication channels with drivers, leading to increased operational efficiency.
Developed internal and external communication channels to keep abreast of trucking industry changes.
Conducted thorough accident investigations, implementing corrective actions to promote a safer work environment.
Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
Optimized fleet efficiency by implementing effective scheduling and dispatching procedures.
Education
Bachelor of Commerce - Logistics Management
North-West University
Mafikeng, South Africa
04.2001 -
National Senior Certificate - Matric
Ramotshere High School
Zeerust
01.1998
Skills
Operations management
References
Available on Request
Certification
Forster & Maintaining customer services
Core Competences And Skills
Process improvement
Relationship Management
People Management
Distribution management
Planning and Organising
Performance Improvement
Strategy development & execution
Quality assurance
Negotiation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager Fleet
Royal Bafokeng Administration
04.2024 - Current
Transport Supervisor
Unitrans (Rainbow Rustenburg) FMCG
02.2023 - 03.2024
Operations Manager
Barloworld Transport (Mining Contract) Tankers, Side Tippers
Land Monitoring Guard Officer at Royal Bafokeng Administration-Protective ServicesLand Monitoring Guard Officer at Royal Bafokeng Administration-Protective Services