COMPUTER SKILLS GoodX Practice Management Software Microsoft Word Microsoft Excel Micros
ONGEZWA ZUBENATHI MJOLI
HPCSA REGISTERED DENTAL ASSISTANT | DENTAL RECEPTIONIST | GOODX USER
Johannesburg
Summary
Detail-oriented HPCSA Registered Dental Assistant with diverse experience in private, hospital, and corporate settings. Skilled in chairside assistance, infection control, and administration, utilizing GoodX software for efficient patient management. Committed to improving patient experiences through effective communication and streamlined processes in dynamic environments.
Overview
4
4
Languages
2
2
years of professional experience
Work History
Dental Assistant & Receptionist
Intercare Medical & Dental Centre
03.2026 - 03.2026
- Assisted dentists during clinical procedures within a modern private healthcare environment.
- Utilised GoodX software for patient administration, appointment scheduling, and patient record management.
- Coordinated patient bookings and managed appointment diaries to optimize scheduling efficiency.
- Assisted with patient registration and reception duties.
- Responded professionally to patient enquiries in person and telephonically.
- Maintained accurate electronic patient records and clinical documentation to ensure seamless patient care.
- Ensured adherence to infection prevention and sterilisation protocols.
- Enhanced patient experience through professional communication and commitment to service excellence.
- Gained exposure to modern dental technologies and digital healthcare systems.
Dental Assistant
UWC Tygerberg Hospital
05.2024 - 11.2024
- Provided chairside assistance during a variety of dental procedures.
- Prepared instruments, equipment, and materials for daily clinical use.
- Ensured compliance with infection prevention and sterilisation standards to safeguard patient health.
- Assisted with patient preparation and treatment support.
- Provided education on oral hygiene and preventative care, enhancing patient understanding and engagement.
- Maintained patient records and clinical documentation.
- Facilitated patient flow in a busy hospital environment, contributing to streamlined operations and reduced wait times.
Dental Assistant
Reitvlei Hospital
04.2024 - 05.2024
- Supported dentists during examinations and treatment procedures to ensure efficient workflow.
- Organized instruments, treatment trays, and clinical areas to facilitate smooth operations.
- Maintained sterilisation and infection-control procedures.
- Updated patient records and collected patient information.
- Coordinated appointment scheduling for patients and front-desk support.
- Provided professional patient communication and assistance.
Education
Dental Assisting Qualification - Dental Hygiene
Cape Peninsula University of Technology (CPUT)
Cape Town, South Africa01-2024
National Senior Certificate - Grade 12
Sehole Combined School
Harding, South Africa01-2018
Skills
HPCSA-certified dental assistant
Dental chairside support
Clinical Documentation
Infection Prevention & Control
Sterilisation Procedures
Dental Equipment Preparation
Dental Materials Handling
Front desk management
Appointment scheduling
Patient registration management
GoodX Practice Management Software
Patient Communication
Collaborative dentistry
Software
Timeline
Dental Assistant & Receptionist
Intercare Medical & Dental Centre
03.2026 - 03.2026
Dental Assistant
UWC Tygerberg Hospital
05.2024 - 11.2024
Dental Assistant
Reitvlei Hospital
04.2024 - 05.2024
Dental Assisting Qualification - Dental Hygiene
Cape Peninsula University of Technology (CPUT)
National Senior Certificate - Grade 12
Sehole Combined School