Ongeziwe Fodo

Head P.T coach for highschool phase. I am in charge of finding innovative and fun ways to encourage exercise and brain stimulation for the kids.

• Created individualized exercise, nutrition and strength and conditioning programs to facilitate weight loss and encourage healthy lifestyle.
• Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.

• Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Informed customers about daily and seasonal specials.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Assisted in training new waitstaff members, contributing to a cohesive team environment.
• Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.