Onela Makambi
SunnyRidge
Summary
To enhance professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts with responsibilities and challenges.
Overview
1
1
Language
19
19
years of professional experience
Work history
Cashier
Jumbo cash and carry cc
East London
2011.11 - Current
- Greeting customers warmly and professionally at checkout.
- Processing sales transactions accurately and efficiently using cash registers or POS systems.
- Accepting payments by cash, credit card, or other forms of payment.
- Calculating and returning change to customers accurately.
- Per day it is expected that each cashier serves more than 40 customers based on foot count.
- Maintaining clean and organized checkout area.
- Answering customer questions and providing information about products or services.
- Resolving customer complaints or issues in professional manner.
- Ensuring pricing and product information is accurate.
- Monitoring inventory levels and restocking shelves as needed.
- Following company policies and procedures for cash handling and refunds.
- Collaborating with other team members to ensure excellent customer service.
- Adhering to safety and security guidelines.
- Completing opening and closing procedures as required.
- Participating in training and development programs as needed.
Cashier
Debbie Lee Spar
2007.06 - 2010.01
- Processing customer purchases accurately and efficiently this involves handling different payment processing systems and ensuring that all transactions are completed correctly.
- Maintaining store cleanliness and responsible for keeping store environment clean and organized.
- Adhering to company policies and procedures this includes following all SPAR policies and maintaining safe and hygienic store environment.
- Providing customer service excellence and must offer friendly and efficient service to all customers, handling queries and complaints professionally.
- Stock control and store operations to ensure that stock is correctly scanned and accounted for, assisting in maintaining hygiene, safety, and housekeeping standards.
- Customer service excellence and provide friendly and efficient service to all customers, assisting with general store duties as needed.
- Always try to serve every customer in 5 minutes and complete each transaction successfully.
Education
Nyameko High school
Archives in records management
University of South Africa
Skills
Soft Skills
- Communication: Effective verbal and non-verbal communication is essential for interacting with customers, colleagues, and management, ensuring clear information exchange and positive customer experiences
- Good with numeracy, hard worker and great with customer service
- Customer Service & Empathy: Understanding customer needs, addressing complaints, and providing personalized service fosters loyalty and satisfaction
- Attention to Detail: Vigilance in handling transactions, stock, and displays ensures accuracy and prevents errors
Language
Xhosa and English read and write
Reference
- Mongezi Gcuze, Supervisor, 0783471941, Jumbo cash and carry.
- Tlaluso, Cashier, 63073463@mylife.unisa.ac.za, 0683505155, Jumbo
Interests
Netball
Projects
Early childhood development, Helping out in day care centre with feeding children and help them with reading and I enjoy it a lot
Activities
Reading and playing golf Reading and playing golf
Personal Details
- Date of Birth: 1987-11-03
- Marital Status: Not Married
- Nationality: South African
Timeline
Cashier
Jumbo cash and carry cc
2011.11 - Current
Cashier
Debbie Lee Spar
2007.06 - 2010.01
Archives in records management
University of South Africa
Nyameko High school