Omeshni Naidoo
Pretoria
Summary
I am a motivated and hardworking individual with diverse experience in sales support, order processing, administration, and bookkeeping. As a Sales Trainee at CRI Pumps, I manage to prepare quotations, monitor stock availability, and provide technical support, while developing in-depth product knowledge through structured training. Previously, at Indian Magic Restaurant, I handled bookkeeping, financial reconciliations, and administrative tasks, strengthening my organisational skills, attention to detail, and ability to work under pressure. Academically, I have consistently performed at a high level in my BCom Law degree at Varsity College, achieving a 70–75% GPA across three years, earning Student of the Year, ranking in the top 10%, and gaining induction into the Golden Key International Honour Society. While balancing full-time studies with part-time and full-time work, I have developed exceptional time management, resilience, and adaptability. I am passionate about continuous learning, building strong professional relationships, and contributing effectively in any role I undertake.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Order Processor
CRI Pumps Private
10.2025 - Current
- Capture orders on the internal sales system and coordinate with the warehouse to confirm stock availability.
- Process customer orders accurately and efficiently, ensuring correct product selection, quantities, and pricing.
- Prepare and send quotations, order confirmations, and delivery notes to customers.
- Follow up on pending orders, backorders, and customer requests to ensure smooth and timely delivery.
- Maintain detailed records of all orders, invoices, and customer documentation for tracking and audit purposes.
- Communicate with customers to clarify product requirements, lead times, and delivery schedules.
- Liaise with logistics and dispatch teams to monitor delivery progress and resolve any issues.
- Support the sales team by ensuring all order-related processes are completed accurately and on time.
Sales Trainee
CRI Pumps Private
08.2025 - 10.2025
- Developed strong technical product knowledge by studying specifications, pump curves, and the CRI Product Catalogue.
- Assisted customers by identifying suitable pump solutions across CRI’s product range.
- Supported the sales team with preparing quotations, stock checks, and customer follow-ups.
- Maintained accurate records of customer enquiries, quotations and selection of the product.
- Participated in ongoing product training and team meetings to build competencies in the product and customer relationship management
Administrator
Indian Magic
08.2022 - 12.2024
- Handled sensitive information discreetly, always maintaining strict confidentiality as required by company policy or legal regulations.
- Served as a liaison between departments, fostering open communication channels that improved overall organisational function.
- Managed human resources functions, such as hiring, onboarding, and employee evaluations.
Assistant Bookkeeper
Indian Magic
01.2021 - 07.2022
- Oversaw accounts payable and receivable, effectively handling payroll and maintaining timely communication with vendors and clients.
- Processed employee and contractor expense reimbursements quickly.
- Enhanced overall financial organisation by maintaining a well-organised filing system for important documents.
Customer Service Representative
Indian Magic
01.2020 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bcom law - Law
04-2026
- Year 1 – Varsity College-GPA: Minimum Average of 70%
- Successfully maintained strong academic performance while balancing part-time employment with full-time studies, demonstrating discipline, time management, and resilience.
- Year 2 – Varsity College-GPA: Minimum Average of 75%
- Awarded Student of the Year for recognised academic excellence and dedication to the BCom Law programme.
- Continued to excel academically while working part-time and studying full-time, reflecting consistent commitment and the ability to manage competing responsibilities effectively.
- Achieved a cumulative ranking within the Top 10% of the BCom Law qualification, resulting in formal induction into the Golden Key International Honour Society, an international recognition of academic excellence.
- Year 3 – Varsity College- GPA: Minimum Average of 75%
- Maintained a high academic standard while managing the demanding combination of full-time employment and full-time studies, showcasing strong organisational ability, adaptability, and exceptional work ethic.
National Senior Certificate -
12.2022
GPA: 69%
Skills
Problem-solving
Extra-Curricular Activities
- Student Leadership & Recognition – Awarded Student of the Year in Year 2 for outstanding academic performance, dedication, and leadership within the BCom Law programme.
- Golden Key International Honour Society Member – Inducted for ranking in the top 10% of the BCom Law qualification, recognising academic excellence and commitment to learning.
- Volunteer Work and Community Engagement – Participated in community and campus volunteer projects, enhancing teamwork, social responsibility, and communication skills, such as moot court and volunteering in place of worship.
- Professional Development & Workshops – Attended training sessions in sales, customer service, and administration to strengthen practical and technical skills.
- Personal Interests – Engaged in creative activities such as playing chess, tennis and hockey
Additional Information
CRI PUMPS - PRESHEENA -HR Mangager
011 312 2286
INDIAN MAGIC RESTUARANT
indianmagic571@gmail.com
0676457312 or 0622105008
Personal Information
- Driving License: code 10
Timeline
Order Processor - CRI Pumps Private
10.2025 - Current
Sales Trainee - CRI Pumps Private
08.2025 - 10.2025
Administrator - Indian Magic
08.2022 - 12.2024
Assistant Bookkeeper - Indian Magic
01.2021 - 07.2022
Customer Service Representative - Indian Magic
01.2020 - 01.2022
VARSITY COLLEGE - Bcom law, Law
Hoerskool Pretoria Wes - National Senior Certificate,