Omeshni Naidoo
Pretoria
Summary
I am a motivated and hardworking individual with diverse experience in sales support, order processing, administration, and bookkeeping. As a Sales Trainee at CRI Pumps, I manage to prepare quotations, monitor stock availability, and provide technical support, while developing in-depth product knowledge through structured training. Previously, at Indian Magic Restaurant, I handled bookkeeping, financial reconciliations, and administrative tasks, strengthening my organisational skills, attention to detail, and ability to work under pressure. Academically, I have consistently performed at a high level in my BCom Law degree at Varsity College, achieving a 70–75% GPA across three years, earning Student of the Year, ranking in the top 10%, and gaining induction into the Golden Key International Honour Society. While balancing full-time studies with part-time and full-time work, I have developed exceptional time management, resilience, and adaptability. I am passionate about continuous learning, building strong professional relationships, and contributing effectively in any role I undertake.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Order Processor
CRI Pumps Private
10.2025 - Current
- Capture orders on the internal sales system and coordinate with the warehouse to confirm stock availability.
- Process customer orders accurately and efficiently, ensuring correct product selection, quantities, and pricing.
- Prepare and send quotations, order confirmations, and delivery notes to customers.
- Follow up on pending orders, backorders, and customer requests to ensure smooth and timely delivery.
- Maintain detailed records of all orders, invoices, and customer documentation for tracking and audit purposes.
- Communicate with customers to clarify product requirements, lead times, and delivery schedules.
- Liaise with logistics and dispatch teams to monitor delivery progress and resolve any issues.
- Support the sales team by ensuring all order-related processes are completed accurately and on time.
Sales Trainee
CRI Pumps Private
08.2025 - 10.2025
- Developed strong technical product knowledge by studying specifications, pump curves, and the CRI Product Catalogue.
- Assisted customers by identifying suitable pump solutions across CRI’s product range.
- Supported the sales team with preparing quotations, stock checks, and customer follow-ups.
- Maintained accurate records of customer enquiries, quotations and selection of the product.
- Participated in ongoing product training and team meetings to build competencies in the product and customer relationship management
Administrator
Indian Magic
08.2022 - 12.2024
- Handled sensitive information discreetly, always maintaining strict confidentiality as required by company policy or legal regulations.
- Served as a liaison between departments, fostering open communication channels that improved overall organisational function.
- Managed human resources functions, such as hiring, onboarding, and employee evaluations.
Assistant Bookkeeper
Indian Magic
01.2021 - 07.2022
- Oversaw accounts payable and receivable, effectively handling payroll and maintaining timely communication with vendors and clients.
- Processed employee and contractor expense reimbursements quickly.
- Enhanced overall financial organisation by maintaining a well-organised filing system for important documents.
Customer Service Representative
Indian Magic
01.2020 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bcom law - Law
04-2026
- Year 1 – Varsity College-GPA: Minimum Average of 70%
- Successfully maintained strong academic performance while balancing part-time employment with full-time studies, demonstrating discipline, time management, and resilience.
- Year 2 – Varsity College-GPA: Minimum Average of 75%
- Awarded Student of the Year for recognised academic excellence and dedication to the BCom Law programme.
- Continued to excel academically while working part-time and studying full-time, reflecting consistent commitment and the ability to manage competing responsibilities effectively.
- Achieved a cumulative ranking within the Top 10% of the BCom Law qualification, resulting in formal induction into the Golden Key International Honour Society, an international recognition of academic excellence.
- Year 3 – Varsity College- GPA: Minimum Average of 75%
- Maintained a high academic standard while managing the demanding combination of full-time employment and full-time studies, showcasing strong organisational ability, adaptability, and exceptional work ethic.
National Senior Certificate -
12.2022
GPA: 69%
Skills
Problem-solving
Administrative support
Office administration
Data confidentiality
MS office
Sales order processing
Order tracking
Invoicing and billing
Teamwork orientation
Order picking
Purchase order management
Deadline management
Shipping procedures
Verifying merchandise
Order logging
Releasing orders
Following pick sheets
Teamwork and collaboration
Customer service
Quick learner
Time management
Multitasking
Dependable and responsible
Organization skills
Computer literacy
Decision-making
Self motivation
Product knowledge
Sales experience
Adaptability and flexibility
Verbal and written communication
Critical thinking
Attention to detail
Continuous improvement
Invoice preparation
Extra-Curricular Activities
- Student Leadership & Recognition – Awarded Student of the Year in Year 2 for outstanding academic performance, dedication, and leadership within the BCom Law programme.
- Golden Key International Honour Society Member – Inducted for ranking in the top 10% of the BCom Law qualification, recognising academic excellence and commitment to learning.
- Volunteer Work and Community Engagement – Participated in community and campus volunteer projects, enhancing teamwork, social responsibility, and communication skills, such as moot court and volunteering in place of worship.
- Professional Development & Workshops – Attended training sessions in sales, customer service, and administration to strengthen practical and technical skills.
- Personal Interests – Engaged in creative activities such as playing chess, tennis and hockey
Additional Information
CRI PUMPS - PRESHEENA -HR Mangager
011 312 2286
INDIAN MAGIC RESTUARANT
indianmagic571@gmail.com
0676457312 or 0622105008
Personal Information
- Driving License: code 10
Timeline
Order Processor - CRI Pumps Private
10.2025 - Current
Sales Trainee - CRI Pumps Private
08.2025 - 10.2025
Administrator - Indian Magic
08.2022 - 12.2024
Assistant Bookkeeper - Indian Magic
01.2021 - 07.2022
Customer Service Representative - Indian Magic
01.2020 - 01.2022
VARSITY COLLEGE - Bcom law, Law
Hoerskool Pretoria Wes - National Senior Certificate,