Olwethu Zuke
Admin Officer
Knysna
Summary
Dynamic and results-driven professional with a strong background in customer service at Featherbed Co. Proven ability to enhance operations and resolve issues effectively. Skilled in data analysis and effective communication, committed to delivering exceptional service and fostering team collaboration to achieve organizational goals.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Waitresses
Featherbed Co
01.2025 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
Shop Assistant
Clicks Pharmacy
06.2021 - 02.2022
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Greeted customers entering store and offered assistance with requirements.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Developed strong product knowledge to educate customers on features and benefits.
Education
Managerial Economics
University of The Free State
Free State 04.2025
Skills
Data analysis
Market research
Financial modeling
Customer service
Effective communication
Team collaboration
Problem solving
Computer skills
Microsoft office
Accomplishments
Got a certificate in problem solving
Was an active member of SRC at school where we helped students who were struggling with funding
Timeline
Waitresses
Featherbed Co
01.2025 - 05.2025
Shop Assistant
Clicks Pharmacy
06.2021 - 02.2022
Managerial Economics
University of The Free State