Olwethu Mbaba
Administration Clerk
Volksrust
Summary
Organized Administrator with years of experience facilitating operational workflows. Promotes interdepartmental collaboration through solid teamwork. Demonstrated expertise in project and document management.
Overview
11
11
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Administrative Officer
Barberton Blue (Pty) Ltd.
08.2021 - Current
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Spearheaded process improvements that led to reduced operational costs while maintaining high-quality service delivery standards.
- Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
- Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Developed comprehensive training programs for new hires which resulted in faster onboarding and increased efficiency.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
Laboratory Clerk
National Health Laboratory Services
01.2016 - 06.2021
- Enhanced overall lab functionality through proactive identification of areas for improvement, participating in process optimization initiatives as required.
- Promoted a culture of safety by consistently following proper procedures for waste disposal and chemical handling within the lab space.
- Facilitated smooth operations by promptly addressing any discrepancies or issues related to sample storage or documentation.
- Ensured compliance with industry regulations by implementing strict adherence to guidelines for sample management and documentation.
- Streamlined workflow by efficiently processing incoming specimen deliveries and verifying documentation.
- Improved laboratory efficiency by accurately organizing, labeling, and storing samples.
- Optimized inventory management through regular tracking of laboratory supplies, proactively replenishing stock as needed.
Debt Collector administrator
Anthony Richard's and Associates
01.2013 - 01.2014
- Collaborated with legal team to prepare documentation for court proceedings, ensuring compliance with regulations and proper representation of the company''s interests.
- Resolved complex cases involving bankruptcy filings or disputed claims by working closely with internal departments and external agencies as needed.
- Utilized various skip tracing tools effectively locating hard-to-find debtors, increasing opportunities for successful collections.
- Exceeded performance targets for successful debt recoveries, contributing to company''s overall financial stability.
- Maintained detailed records of all collection activities, ensuring accuracy and timely reporting to management and clients.
Education
N6 Business Management - Business Administration And Management
College Of Cape Town
Cape Town, South Africa 04.2001 -
Skills
S K I L L S
- Answering calls
- Filing
- Data capture
- Sorting
- Making calls
- Negotiate A Payment Plan
- Keep Tracking Outstanding Debts
- Developing Debt Collection Strategies And Plans
- Computer skills
- Teamwork
- Time Management
- Effective Communication
- Critical Thinking
E D U C A T I O N
- N6 Business Management, College of Cape Town, 01/01/2013, 12/31/2014
- Grade 12, Harry Gwala SSS, 01/01/2008, 12/31/2008
L A N G U A G E S
- IsiXhosa
- English
- IsiZulu
Profile Info
OLWETHU MBABA, 11/10/1990, Female, Code 8
R E F E R E N C E
- Mandi Mbaba 0732091837 Snr Production Manager @ Barberton Blue Pty Ltd.
- Nomcebo Shabangu 078 571 5867 H.R Manager @ Barberton Blue Pty Ltd.
- Nomsa Moyo, 0727344715, nomsamoyo@gmail.com, Team leader, Anthony Richard's and Associates.
- Sydney Marinus, 0422431465, Sidney.marinus@nhls.ac.za, Manager, National Health Laboratory Services.
E X P E R I E N C E
- Administration Clerk, Barberton Blue 2021/08/02- Current
- Laboratory Clerk, National Health Laboratory Services, 01/05/2016, 07/29/2021
- Debt Collector administrator, Anthony Richard's and Associates, 01/07/2013, 12/28/2015
Certification
Higher Certificate in Accounting
Timeline
Administrative Officer
Barberton Blue (Pty) Ltd.
08.2021 - Current
Laboratory Clerk
National Health Laboratory Services
01.2016 - 06.2021
Debt Collector administrator
Anthony Richard's and Associates
01.2013 - 01.2014
N6 Business Management - Business Administration And Management
College Of Cape Town
04.2001 -
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