Sports
Hi, I’m
Olwethu Masiza
Junior Account Executive
Cape Town,South Africa
Summary
I am a young established Account Executive gifted at lead generation and resolving customer issues. I enjoy engaging with people and would consider myself personable. I am passionate about increasing business opportunities through dynamic marketing strategies, sharp communication skills and I am extremely dedicated to customer service. I am an organized and dependable candidate, successful at managing multiple priorities with a positive attitude with the willingness to take on added responsibilities to meet team goals.
Overview
5
years of professional experience
8
years of post-secondary education
Work History
Catch Media Print SpecialistsCape Town, South Africa
Junior Account Executive
03.2019 - Current
Job overview
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Met and exceeded service level goals to achieve standards and expectations.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Prepared additional quotes for current clients to upsell products and services.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
Camissa Sports Development Cape Town, South Africa
Head of Netball Development
01.2018 - 02.2020
Job overview
- Utilized various coaching models and techniques to maximize client success.
- Developed and maintained network of professional resources to refer clients to.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Researched latest industry trends and developments to keep abreast of best practices.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Trained athletes in proper use of equipment for safety and maximum results.
- Offered constructive feedback to clients to help reach goals.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Developed and delivered presentations to educate clients on topics related to coaching.
Parklands College Cape Town, South Africa
Sports Coach
03.2018 - 10.2019
Job overview
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Enforced discipline both on and off-field to lead team with highest personal standards.
- Monitored team practices to establish high level of performance.
- Analyzed and adjusted team strategies during games to enable flexibility and maximize success.
- Collaborated with other coaches to create and execute game plans.
- Analyzed and evaluated team performance metrics to identify areas of improvement.
- Utilized positive communication to encourage team and promote integrity and respect.
- Established clear benchmarks for performance and monitored individual and team progress.
- Utilized various coaching models and techniques to maximize client success.
- Developed relationships with clients to provide ongoing support and encouragement.
- Offered constructive feedback to clients to help reach goals.
- Facilitated team building activities to improve communication, collaboration and productivity.
Education
Varsity CollegeDurban
No Degree from Psychology
02.2016 - 11.2016
Parklands CollegeCape Town
High School Diploma
01.2014 - 12.2015
University Overview
- Elected Captain of the netball team
- Member of the school's Peer Counseling team
Holy Family CollegeDurban
High School Diploma
01.2009 - 12.2013
Bellair Primary SchoolDurban
Primary School
04.2001
Skills
Account servicing
Relationship building and management
Strong relationships
Service management
Sales proficiency
Product and service sales
Goals and performance
Knowledgeable in Sage
Written and verbal communication
Sales Strategies
Needs assessment
Account management
Operations
Sports
I currently play indoor and outdoor netball at a social league level
Interests
Adventure
Travelling
Timeline
Junior Account Executive
Catch Media Print Specialists
03.2019 - Current
Sports Coach
Parklands College
03.2018 - 10.2019
Head of Netball Development
Camissa Sports Development
01.2018 - 02.2020
Varsity College
No Degree from Psychology
02.2016 - 11.2016
Parklands College
High School Diploma
01.2014 - 12.2015
Holy Family College
High School Diploma
01.2009 - 12.2013
Bellair Primary School
Primary School
04.2001