Summary
Overview
Work History
Education
Skills
Timeline
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Olwethu Marawu

Administrative Clerk
Plettenberg Bay

Summary

Dynamic administrative professional with a proven track record at the Western Cape Education Department, excelling in data management and stakeholder communication. Skilled in maintaining confidentiality and enhancing office productivity, I effectively support management with accurate reporting and documentation, ensuring seamless operations and contributing to school success.

Skilled in using office software, handling confidential information, and supporting team collaboration to achieve collective goals.

Known for fostering team collaboration and adapting to changing needs with reliability and flexibility.


Overview

18
18
years of professional experience

Work History

Administrative Clerk

Western Cape Education Department
01.2018 - Current
  • Enter data into system and update contacts with information to keep records current.
  • Communicate with stakeholders via phone and email to confirm deliveries and respond to inquiries.
  • Create a welcoming environment for stakeholders by greeting and assisting, as well as quickly responding to their inquiries and needs.
  • Input data and process system change to generate accurate reports.
  • Maintain a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Arrange meetings and appointments and update records to assist management in terms of record keeping and storage
  • Act as a secretary to meetings
  • Contribute to project success by providing administrative support to various teams when needed.
  • Streamline administrative process by implementing an efficient filing and organizational systems.
  • Safeguard sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Support auditors by efficiently compiling requested documentation.
  • Enhance office productivity by managing incoming calls, emails, and appointments for the principals office
  • Proofread and edit professional documents to fix errors.
  • Support management efforts, assist in preparation of presentations and reports for key stakeholders.
  • Support HR functions, participate in recruitment and selection process by being a secretary, scheduling interviews and organizing applicant information.
  • Assist in budget preparation, gathered necessary documentation and perform initial analysis to support financial planning.
  • Present draft budget to School Governing Body, Staff and parents for approval
  • Monitored and tracked budgets and expenses.
  • Present quarterly Financial reports to the WCED

Receptionist

Old Rectory
07.2017 - 11.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Assisted in coordination of company events, contributing to successful and well-organized functions.

Store Clerk

Robberg Pharmacy
01.2007 - 01.2013
  • Performed inventory control, such as counting, and stocking merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
  • Processed returns and handled exchanges quickly to provide positive store experiences.
  • Assisted with inventory management to ensure accurate stock levels and reduced shrinkage through regular product counts and monitoring for theft.
  • Performed routine price checks to ensure pricing accuracy throughout the store, reducing potential discrepancies at checkout.
  • Assisted customers by answering questions and fulfilling requests.

Education

Bachelor of Accounting - Accounting

Mancosa
Cape Town, South Africa
04.2001 -

Diploma in Financial Accounting - Financial Accounting

Damelin
Port Elizabeth, South Africa
04.2001 -

Skills

    Filing systems

    Daily reporting

    Clerical support

    Documentation and recordkeeping

    Database entry

    Data compilation

    Verbal and written communication

    Attention to detail

    Billing and invoicing

    Maintaining confidentiality

    Time management

    Document management

    Basic accounting

Timeline

Administrative Clerk

Western Cape Education Department
01.2018 - Current

Receptionist

Old Rectory
07.2017 - 11.2017

Store Clerk

Robberg Pharmacy
01.2007 - 01.2013

Bachelor of Accounting - Accounting

Mancosa
04.2001 -

Diploma in Financial Accounting - Financial Accounting

Damelin
04.2001 -

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Olwethu MarawuAdministrative Clerk