Olwethu Mahola
General Worker
East London
Summary
Dynamic professional with extensive experience at Seavest, excelling in machinery operation and quality inspections. Proven track record in enhancing production efficiency and customer satisfaction through effective team collaboration and waste minimization. Skilled in inventory management and committed to maintaining safety compliance, driving operational excellence in fast-paced environments.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Quality Controller
Dynamic Brand
04.2025 - 11.2025
- Conducted thorough inspections of products to ensure compliance with quality standards, resulting in reduced defects and improved customer satisfaction.
- Collaborated with production teams to identify and resolve quality issues, enhancing overall efficiency and minimizing waste.
- Documented quality control processes and findings, improving traceability and supporting compliance with industry regulations.
- Trained new team members on quality control procedures, fostering a culture of quality and accountability among staff.
- Utilized statistical process control tools to monitor production quality, leading to proactive adjustments and consistent output standards.
- Implemented corrective action plans for identified non-conformities, ensuring timely resolution and maintaining operational integrity.
- Improved customer satisfaction by promptly addressing complaints and resolving product-related concerns.
- Reduced manufacturing defects through thorough inspections and proactive identification of potential issues.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Maintained detailed records of all inspections, tests, and audits for easy reference and management review.
Operator
Seavest
09.2024 - 03.2025
- Operated machinery and equipment efficiently to maintain production flow and meet daily operational goals.
- Conducted routine inspections of equipment to ensure optimal performance, reducing downtime and enhancing productivity.
- Assisted in training new operators on safety protocols and operational procedures, improving team efficiency and safety compliance.
- Monitored production metrics and reported discrepancies to management, facilitating timely adjustments and minimizing waste.
- Maintained cleanliness and organization of the work area, contributing to a safe and efficient production environment.
- Collaborated with team members to streamline workflows, resulting in improved processing times and enhanced team dynamics.
- Implemented basic troubleshooting techniques for equipment issues, leading to quicker resolutions and less disruption in operations.
- Supported inventory management by tracking supplies and materials, ensuring availability for uninterrupted production activities.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Assisted in development of predictive maintenance schedule, reducing unexpected machinery failures.
Field Marketer
Tiger Brands Field Services
02.2019 - 08.2024
- Developed and executed targeted marketing campaigns, increasing brand awareness and customer engagement across diverse markets.
- Conducted market research to identify consumer trends, enabling the adjustment of strategies to meet evolving customer needs.
- Collaborated with cross-functional teams to design promotional materials, enhancing product visibility and driving sales growth.
- Analyzed campaign performance metrics, refining approaches to optimize outreach and improve overall marketing effectiveness.
- Trained and mentored junior marketers, fostering skill development and promoting a collaborative team environment.
- Managed logistics for promotional events, ensuring seamless execution and maximizing attendee engagement and satisfaction.
- Built and maintained relationships with key stakeholders, facilitating smooth communication and alignment on marketing initiatives.
- Provided excellent customer service while addressing any concerns or inquiries regarding promoted products.
- Worked closely with sales team to share leads generated from field activities, fostering a collaborative environment for increased revenue growth.
- Enhanced overall customer experience by providing knowledgeable insights about products during presentations.
- Boosted sales through effective product demonstrations and engaging customer interactions.
- Managed inventory levels of promotional materials, ensuring timely distribution across assigned territory.
- Trained new hires on company policies, procedures, and best practices for field marketing success.
Education
High School Diploma -
Unathi High School
East LondonSkills
Machinery operation
Timeline
Quality Controller
Dynamic Brand
04.2025 - 11.2025
Operator
Seavest
09.2024 - 03.2025
Field Marketer
Tiger Brands Field Services
02.2019 - 08.2024
High School Diploma -
Unathi High School