SPSS
OLUBUSOLA ADESOMINU
Administrative Officer
Pretoria,GP
Summary
Systematic Administrative Officer with over 6 years of experience in fast-paced office settings. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations. Hardworking team-player with expertise completing various tasks and offering staff support, with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Proficient in Microsoft Word, Excel, Project and Outlook
Overview
2
2
Certifications
7
7
years of post-secondary education
7
7
years of professional experience
Work History
Administrative Officer
Supasteel Limited
Abuja, Abuja
03.2016 - Current
- Coordinated bookkeeping activities, including invoicing and accounts payable.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Work with Administrative Officer in coordination, supervision, and completion of special projects/Documents Tender proposal.
- Coached new employees on administrative procedures, company policies and performance standards.
- Created detailed expense reports and requests for capital expenditures.
- Arranged rapid office equipment repair and maintenance with vendors.
- Handled client correspondence and tracked records to foster office efficiency.
- Prepared meeting minutes and edited subcontractor proposals, project punch list and memorandums for organizational support.
- Monitored Director's work calendar and scheduled appointments, meetings and travel.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Customer Service Representative
Urban Havens Limited
Abuja, Abuja
01.2015 - 02.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Entered customer interaction details in Excel spreadsheets to track requests, document problems and record solutions offered.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Recommended design products to customers, thoroughly explaining details.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Tracked sales and service activities and prepared daily reports for management review and analysis
Transcriber
ADK Consulting Firm
Abuja, Abuja
11.2014 - 12.2014
- Carried out sample surveys for the evaluation of work done by 'save the children'.
- Followed up with the Director to confirm accuracy of reports.
- Met all confidentiality guidelines as directed by company.
- Translated abbreviations and jargon into long form during transcription process.
- Listened to recorded dictation and transcribed information using Microsoft word.
- Transcribed sensitive documents with complete confidentiality.
Further Mathematics Tutor
International Model Comprehensive College
Nsugbe, Anambra
11.2013 - 10.2014
- Educated students on study tips and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Self-prepared materials based on school curriculum to increase student comprehension.
- Marked work, gave appropriate feedback and maintained records of students' progress and development.
Data Analyst
National Bureau of Statistics
Abuja, Abuja
05.2011 - 09.2011
- Obtained scanned records and uploaded into database.
- Corrected any data entry error to prevent later issues such as duplication or data degradation.
- Carry out sample surveys to collect data for the calculation of the nation's GDP.
- Created various Excel documents to assist with pulling metrics data and presenting them to give concise understanding of best placement for needed resources.
Education
Master - Operations Management
University Of Johannesburg
South Africa 01.2021 - Current
Post Graduate Diploma - Operations Management
University Of Johannesburg
South Africa 01.2020 - 12.2020
Bachelor of Technology - Statistics
Federal University Of Technology Akure
Nigeria 12.2007 - 12.2013
Skills
Spreadsheet management
Office administration
Complaint resolution
Recordkeeping strengths
Transcription
Flexible & Adaptable
Skilled in Microsoft office tools
Proofreading
Maintains confidentiality
Software
Microsoft Word
Excel
Outlook
Certification
Operations Management: Strategy and Quality Management for the Digital Age
Timeline
Master - Operations Management
University Of Johannesburg
01.2021 - Current
Artificial Intelligence in the 4IR
12-2020
Operations Management: Strategy and Quality Management for the Digital Age
09-2020
Post Graduate Diploma - Operations Management
University Of Johannesburg
01.2020 - 12.2020
Administrative Officer
Supasteel Limited
03.2016 - Current
Customer Service Representative
Urban Havens Limited
01.2015 - 02.2016
Transcriber
ADK Consulting Firm
11.2014 - 12.2014
Further Mathematics Tutor
International Model Comprehensive College
11.2013 - 10.2014
Data Analyst
National Bureau of Statistics
05.2011 - 09.2011
Bachelor of Technology - Statistics
Federal University Of Technology Akure
12.2007 - 12.2013