Olivier Lekada
Food And Beverage Manager, Kitchen Assistant, Accounts Assistant...
Cape Town
Summary
Dynamic Food and Beverage Manager with a proven track record at Boulangerie Du 30 Juin and The Fugard Theatre excelling in service delivery management and cost control. Enhanced staff training programs, resulting in improved service efficiency and customer satisfaction. Adept at maintaining hygiene regulations while fostering a welcoming environment for patrons.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Food and Beverage Manager
Boulangerie Du 30 Juin (Theatre on The Bay)
02.2022 - 09.2024
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Managed bar and wait staff and directed hiring program.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
Bar Manager
Infinity Lounge
06.2021 - 12.2021
Accounts Assistant
The Fugard Theatre
01.2015 - 03.2021
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
Food and Beverage Manager
The Fugard Theatre
03.2013 - 12.2014
Bartender
The Fugard Theatre
09.2011 - 02.2013
Waiter
Cubana Claremont
04.2009 - 09.2011
Education
Accounting Course -
UCT GetSmart
Cape Town, South Africa 04.2001 -
High School Diploma -
C.S Les Bercails
Lubumbashi, DRC 04.2001 -
Skills
Food and beverage operations
Cost control
Service delivery management
Operations oversight
Hygiene regulations
Menu development
Ordering supplies
Timeline
Food and Beverage Manager
Boulangerie Du 30 Juin (Theatre on The Bay)
02.2022 - 09.2024
Bar Manager
Infinity Lounge
06.2021 - 12.2021
Accounts Assistant
The Fugard Theatre
01.2015 - 03.2021
Food and Beverage Manager
The Fugard Theatre
03.2013 - 12.2014
Bartender
The Fugard Theatre
09.2011 - 02.2013
Waiter
Cubana Claremont
04.2009 - 09.2011
Accounting Course -
UCT GetSmart
04.2001 -
High School Diploma -
C.S Les Bercails
04.2001 -