Olivia Oktober
Wellness Administrator
Kuils River
Overview
2
2
years of professional experience
Work History
Health and Safety Officer (2nd IC)
RCS
02.2023 - Current
- Conduct routine checks in the building.
- Address hazardous areas and rectify.
- Enhanced emergency preparedness with thorough evacuation plans and drills.
- Improved workplace safety measures by conducting regular inspections and risk assessments.
- Managed hazardous materials handling procedures, ensuring proper storage, labeling, and disposal.
- Mainly concerned about the well-being of workers in the workplace.
- Conduct fire drills when required.
- Report to superiors about any defective and damaged fire equipment, and signs.
- Report anything that could be a hazard of serious bodily harm.
- Developing, implementing, and improving the health and safety plans.
- Programs and procedures in the workplace.
- Ensuring compliance with relevant health and safety legislation
- Identifying OHS-related training needs in the workplace.
- Implemented a proactive approach to hazard identification by regularly evaluating work processes and equipment for potential risks.
- Reduced the occurrence of accidents by implementing safety training programs for employees.
- Coordinated with external vendors to ensure proper maintenance and calibration of safety equipment, such as fire extinguishers and gas detectors.
- Provided support during accident investigations to determine root causes and prevent future incidents.
- Conducted ergonomic evaluations to improve worker comfort and reduce injury risks associated with repetitive tasks or poor workstation design.
- Investigated incidents, determining root causes and implementing corrective actions.
Customer Service Admin; Contact Centre Agent; Income Verification
RCS
4 2019 - 03.2020
- Deal with customers regarding their credit records, either applying for credit or wanting to know information about their accounts.
- Answer inbound and make outbound calls, and handle a specific amount of calls a day.
- Done filing of the day's work and report back to superior via email.
- Responding to emails from customers.
- Making outbound call, if needed.
- Dealt with general account queries and bill payments.
- Dealt with complaints and sometimes needs to make decisions about accounts. Account upgrades, account closures, appointments, and bookings.
- Submit daily statistics regarding my work.
- Compile a monthly profile of what I did.
Packer and cashier
Pick n Pay
- Help customers with their needs in the shop (customer service)
- Cashing money at end of shift and see that cash flow balanced
- Assisting manager with production in our department
- Promote specials
- Cleaning
- Doing administrative duties.
Education
Matric 2011 Grade 12 National senior certificate - undefined
Sarepta High
Custom
- Customer service Agent, RCS, 2019, Present
- Health and safety officer, RCS, 2023, Present
Custom
1
Custom
None
Personal Information
- ID Number: 9301080260089
- Citizenship: South African
- Date of Birth: 01/08/93
- Driving License: C1
- Marital Status: Single
- Religion: Christian
Custom
- Marco Davy, RCS, MarcoD@rcsgroup.co.za, +27 81 588 789
- Petrus Luckas, Pick n Pay, 0837742633
Languages
English, Afrikaans
Timeline
Health and Safety Officer (2nd IC)
RCS
02.2023 - Current
Customer Service Admin; Contact Centre Agent; Income Verification
RCS
4 2019 - 03.2020
Packer and cashier
Pick n Pay
Matric 2011 Grade 12 National senior certificate - undefined
Sarepta High
Similar Profiles
Tara DillonTara Dillon
Intern and Care Manager at RCSIntern and Care Manager at RCS
Dylan WilsonDylan Wilson
Floor Maintenance Technician at RCSFloor Maintenance Technician at RCS
Raul AvilezRaul Avilez
Operador de producción at RCSOperador de producción at RCS
Rachel ChristieRachel Christie
2nd Grade Teacher at RCS2nd Grade Teacher at RCS
Caroline Una CoetzeeCaroline Una Coetzee
Cashier at Dried Fruit for AfricaCashier at Dried Fruit for Africa