Olivia Oktober
Wellness Administrator
Kuils River
Overview
2
2
years of professional experience
Work History
Health and Safety Officer (2nd IC)
RCS
02.2023 - Current
- Conduct routine checks in the building.
- Address hazardous areas and rectify.
- Enhanced emergency preparedness with thorough evacuation plans and drills.
- Improved workplace safety measures by conducting regular inspections and risk assessments.
- Managed hazardous materials handling procedures, ensuring proper storage, labeling, and disposal.
- Mainly concerned about the well-being of workers in the workplace.
- Conduct fire drills when required.
- Report to superiors about any defective and damaged fire equipment, and signs.
- Report anything that could be a hazard of serious bodily harm.
- Developing, implementing, and improving the health and safety plans.
- Programs and procedures in the workplace.
- Ensuring compliance with relevant health and safety legislation
- Identifying OHS-related training needs in the workplace.
- Implemented a proactive approach to hazard identification by regularly evaluating work processes and equipment for potential risks.
- Reduced the occurrence of accidents by implementing safety training programs for employees.
- Coordinated with external vendors to ensure proper maintenance and calibration of safety equipment, such as fire extinguishers and gas detectors.
- Provided support during accident investigations to determine root causes and prevent future incidents.
- Conducted ergonomic evaluations to improve worker comfort and reduce injury risks associated with repetitive tasks or poor workstation design.
- Investigated incidents, determining root causes and implementing corrective actions.
Customer Service Admin; Contact Centre Agent; Income Verification
RCS
4 2019 - 03.2020
- Deal with customers regarding their credit records, either applying for credit or wanting to know information about their accounts.
- Answer inbound and make outbound calls, and handle a specific amount of calls a day.
- Done filing of the day's work and report back to superior via email.
- Responding to emails from customers.
- Making outbound call, if needed.
- Dealt with general account queries and bill payments.
- Dealt with complaints and sometimes needs to make decisions about accounts. Account upgrades, account closures, appointments, and bookings.
- Submit daily statistics regarding my work.
- Compile a monthly profile of what I did.
Packer and cashier
Pick n Pay
- Help customers with their needs in the shop (customer service)
- Cashing money at end of shift and see that cash flow balanced
- Assisting manager with production in our department
- Promote specials
- Cleaning
- Doing administrative duties.
Education
Matric 2011 Grade 12 National senior certificate - undefined
Sarepta High
Custom
- Customer service Agent, RCS, 2019, Present
- Health and safety officer, RCS, 2023, Present
Custom
1
Custom
None
Personal Information
- ID Number: 9301080260089
- Citizenship: South African
- Date of Birth: 01/08/93
- Driving License: C1
- Marital Status: Single
- Religion: Christian
Custom
- Marco Davy, RCS, MarcoD@rcsgroup.co.za, +27 81 588 789
- Petrus Luckas, Pick n Pay, 0837742633
Languages
English, Afrikaans
Timeline
Health and Safety Officer (2nd IC)
RCS
02.2023 - Current
Customer Service Admin; Contact Centre Agent; Income Verification
RCS
4 2019 - 03.2020
Packer and cashier
Pick n Pay
Matric 2011 Grade 12 National senior certificate - undefined
Sarepta High
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