Olga Bhumando
Scientist
Summary
I am a highly driven graduate in biomedical science seeking a full-time position in where I can lend my knowledge and skills to help your organization improve profitability. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Structured Laboratory Technician offering background in collecting, processing and analyzing various specimens. Familiar with basic medical terminology, laboratory protocols and testing procedures. Expertise in urinalysis and blood typing. Recognized for performing laboratory tests and procedures with attention to detail, optimum quality and expedience.
Overview
22
22
years of professional experience
Work History
French and English Consultant
Lufthansa In Touch
08.2018 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Labs assistant
Hamadi pathology labs
03.2015 - 02.2018
- My jobs descriptions was to analyses blood sample,labeling blood sample for further analysis
- Recorded and maintained accurate data to facilitate tracking of results.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Utilized advanced technologies to identify and analyze complex medical samples.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
Labs assistant
General Hospital of Goma
02.2006 - 10.2009
- I worked as a labs assistant during my medical internship and also during summer school break.My job description was to collect blood for analysis in laboratory and also helping scientists during research by processing samples,classifying results and recording findings.
Receptionist Assistant
Karavia Hotel
12.2001 - 02.2004
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
Education
Bachelor of Science - Medical physiology
12.2014
No Degree - Intensive English
02.2013
Bachelor of Science - biomedical science
11.2009
Skills
- Troubleshooting
- Friendly, Positive Attitude
- Multitasking
- Research
- Teamwork and Collaboration
- Team Management
- Fluent in French,English and Swahili
- Flexible and Adaptable
- First Aid/CPR
Accomplishments
I was a co founder of an NGO created whith my classmates in my home town in The Republic Democratic Of Congo .The objectives was to assist women and children affected by war and conflict still happening in the East of Congo by organizing funds in collaboration whith different local companies .
The Objectives was to assist local hospital whith medical supplies which was always in need.
cooking traveling
i enjoy cooking and wine and i love travelling.
Timeline
French and English Consultant - Lufthansa In Touch
08.2018 - Current
Labs assistant - Hamadi pathology labs
03.2015 - 02.2018
Labs assistant - General Hospital of Goma
02.2006 - 10.2009
Receptionist Assistant - Karavia Hotel
12.2001 - 02.2004
University of Stellenbosh - Bachelor of Science, Medical physiology
Stellenbosh University - No Degree, Intensive English
University of Bukavu - Bachelor of Science, biomedical science
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