Olebogeng Precious Ramulifho
Roodepoort
Summary
Friendly mature lady with background in various office settings and duties. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
10
10
years of professional experience
Work History
Receptionist
Ramaano Mulalo Attorneys
Johannesburg
02.2023 - Current
- Assisted with onboarding new clients and securing paperwork completion.
- Corresponded with clients through email, telephone, or postal mail.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Maintained confidentiality of information regarding clients and company.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Maintaining a good and tidy reception area.
- Photocopying and scanning documents
Admin Assistant
Tshedzatshashu Business Enterprise
Lwamondo
01.2019 - 12.2021
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Opened and properly distributed incoming mail to promote quicker response to clients.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Generating invoices to clients.
Internal Sales Admin
AGE Technologies
Alberton
08.2014 - 07.2018
- Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Managed the company driver
- Generating invoices and purchase orders on Pastel.
- Relief the Receptionist when going for lunch or when off duty.
- Requesting quotation from suppliers
Education
Certificate - Executive Secretary
Boston Business College
Maponya12.2012
Certificate - Grade 12
Basa Tutorial Institute
Johannesburg 12.2007
Skills
Office Management
Scheduling
Clerical Support
Administrative Support
Multi-Line Telephone Systems
Customer/Client relations
Mail distribution
Verbal and written communication
Time Management
Office equipment operations
Customer Service
Timeline
Receptionist
Ramaano Mulalo Attorneys
02.2023 - Current
Admin Assistant
Tshedzatshashu Business Enterprise
01.2019 - 12.2021
Internal Sales Admin
AGE Technologies
08.2014 - 07.2018
Certificate - Executive Secretary
Boston Business College
Certificate - Grade 12
Basa Tutorial Institute