Olavia Duvane
H.R Graduate
Johannesburg
Summary
Detail-oriented MS Office Experience Able to work long hours Confidentiality Problem-solving Working knowledge of relevant legislation Human Resources major with a passion for people and solid interpersonal skills. I'm effective at multitasking and skilled communication. I have maintained financial records and done entry level payroll at Spaar on Spares. My current aspiration is to join a strong agency as an entry-level human resources representative. I'm also very open to other administrative operations, as one of objectives is to gain as much experience as possible.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Cashier
Spaar On Spares
Johannesburg South
01.2020 - 10.2022
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Worked closely with shift manager to solve problems and handle customer concerns
- Mentored new team members on sales software system operation
- Welcomed customers and helped determine their needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
RECEPTIONIST
HoneyRock Motel
Honeydew, Johannesburg North
01.2016 - 01.2018
- Greet clients and visitors with a positive, helpful attitude
- Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans
- Preparing meeting and training rooms
- Answering phones in a professional manner, and routing calls as necessary
- Answering, forwarding, and screening phone calls
- Sorting and distributing mail
- Resolve customer issues and answers questions
- Verify credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems
- Manage client accounts and collect on their debt
- Pay staff their weekend wages through a payroll system
- Managed multiple tasks and met time-sensitive deadlines
- Confirmed appointments, communicated with clients and updated client records
Education
National Diploma - NQF 6 - Industrial And Developmental Psychology
Intec College
01.2019 - 01.2022
Diploma - National Senior Certificate
The Hill High School
01.2013 - 12.2016
National Diploma - NQF 5 - Human Resources Management
Intec College
01.2018 - 01.2020
Skills
Interpersonal skillsCommunicationConflict resolution
Inventory management
Customer Relations
Written and verbal communication
Time management skills
Proficient in MS Office
Timeline
Cashier
Spaar On Spares
01.2020 - 10.2022
National Diploma - NQF 6 - Industrial And Developmental Psychology
Intec College
01.2019 - 01.2022
National Diploma - NQF 5 - Human Resources Management
Intec College
01.2018 - 01.2020
RECEPTIONIST
HoneyRock Motel
01.2016 - 01.2018
Diploma - National Senior Certificate
The Hill High School
01.2013 - 12.2016