As a seasoned Business Relationship Manager with a wealth of experience spanning over a decade, specializing in spearheading Pay TV growth throughout various African regions, my expertise encompasses managing IT service delivery, leading cross functional teams, and implementing process improvements enhancements to advance business operations. Throughout my career I have made significant strides in elevating Customer Experience and skilful managing service demand. My professional acumen is underscored by a proven ability to forge and sustain robust relationships with senior-level executive's, stakeholders, coupled with a knack for uncovering new business prospects within the Pay TV and Broadcast Media landscape across African nations. I excel in devising customized solutions that resonate with client requirements, ensuring satisfaction and loyalty. My consistent track record stand as testament to my successful delivery of tangible outcomes in a dynamic and evolving industry.
COMMUNICATION AND INTERPERSONAL SKILLS