Psychology and Human Behaviour
Okuhle Vutula
Curriculum Vitae
Johannesburg
Summary
Dynamic and committed individual with a proven track record in customer service and community engagement, combining nearly two years of promotional brand experience at Tradeway Promotions alongside compassionate volunteer work at Forest Farm. Skilled in communication, recordkeeping, teamwork and adaptable to various environments. Eager to involved in service and organisational development with the aim to contribute to meaningful work environments that value interpersonal connection and purposeful impact.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Volunteer
Forest Farm Centre - Centre for Cerebral Palsy and Special Needs Adults
05.2025 - Current
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Provided emotional support and companionship to elderly in community homes.
Brand Promoter
Tradeway Promotions
12.2023 - Current
- Increased brand awareness by implementing targeted marketing strategies and engaging promotional events.
- Handled customer inquiries promptly and professionally, while providing knowledgeable recommendations based on their interests.
- Increased consumer understanding of product benefits through clear communication of product details during demonstrations.
- Communicated product information with confidence, and educated consumers about the brand.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Increased sales by effectively communicating product benefits.
- Worked with different teams to achieve sales goals for products.
- Maintained accurate records of promotional events and customer interactions.
- Established and maintained positive relationships with customers.
- Communicated product value, quality, and style to educate and entice potential customers.
Education
Bachelor of Arts - Honours in Psychology -
IIE Varsity College
Sandton, South Africa 04.2001 -
Bachelor of Arts - Psychology
IIE Varsity College
Sandton, South Africa 04.2001 -
Grade 12/National Senior Certificate -
Kingsridge High School For Girls
King William's Town, South Africa 04.2001 -
Skills
Teamwork and collaboration
Proficient in Microsoft Word and Excel
Community service
Recordkeeping and confidentiality
Customer service
Verbal and written communication
Personal Details
Identity Number: 0211180467089
Date of Birth: 18/11/2002
Gender: Female
Nationality: South African
Marital Status: Single
Interests
Mental Health Advocacy
Volunteer work with the elderly
Creative Journaling
References
Kim Mclntyre - Campus Head
Tel: 011 784 6939
Bontle Mpongwana - Tradeway Executive Specialist
Tel: 063 296 5183
Abbey Fletcher - Volunteering Supervisor
Tel: 072 610 9991
Timeline
Volunteer
Forest Farm Centre - Centre for Cerebral Palsy and Special Needs Adults
05.2025 - Current
Brand Promoter
Tradeway Promotions
12.2023 - Current
Bachelor of Arts - Honours in Psychology -
IIE Varsity College
04.2001 -
Bachelor of Arts - Psychology
IIE Varsity College
04.2001 -
Grade 12/National Senior Certificate -
Kingsridge High School For Girls
04.2001 -
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