OFENTSE MSIMANGO
Pretoria
Summary
Motivated student, skilled in smooth, orderly hospitality coordination. Leads by example to develop driven, high-perfoming function teams. Delivers to exact client's brief through methodical design and organisation. Young self-assured professional with a love of growth and learning. Eager to take advantage of education and training opportunities in the agricultural and tourism industry to support the expansion of a high performing firm.
Overview
2025
2025
years of professional experience
Work History
Event Organizer
Crewcial Events
- Planned all event aspect, including venue, seating, dining and guest list
- Communicated with clients to determine their needs, budget and event vision
- Managed event operations, including problem solving, welcoming guests, directing event set-up and organizing vendors
- Arranged all event entertainment, such as music, performers and guest speakers based on client requirements and performer availability.
Receptionist
High Performance Centre
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained confidentiality of information regarding clients and company.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Tourism Management -
Tshwane University of Technology
Grade 12 -
Mamelodi Secondary School
Skills
- Guest management
- Multilingual proficiency
- Team building
- Complaint handling
- Multilingual
- Customer Service
- Excellent Verbal Communication Skills
- Conflict Resolution
- Patience and Adaptability
Achievements & Awards
- SA Specialist Programme Award Micros, AdaptIT, Opera Certified Award
- Domestic Fares and Ticketing Virtual Galelio Award
- Domestic Fares Award
Personal Information
- ID Number: 0304260493081
- Ethnicity: Black
- Date of Birth: 04/26/03
- Gender: Female
- Nationality: South African
- Marital Status: Single
- Title: Receptionist
Driver's license
None
Criminal offence
None
References
- Brian Tshabalala, Crewcial Events, CEO, tshabalalabrian@icloud.com, 0616036062
- Nontando Msiza, 067126466
Languages
English
Bilingual or Proficient (C2)
Zulu
Bilingual or Proficient (C2)
French
Intermediate (B1)
Timeline
Receptionist
High Performance Centre
01.2024 - Current
Grade 12 -
Mamelodi Secondary School
Event Organizer
Crewcial Events
Tourism Management -
Tshwane University of Technology
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