Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
AssistantManager
Ofentse Mothusi

Ofentse Mothusi

Key Account Manager
Johannesburg

Summary

Dynamic professional with a proven track record at Hirt and Carter, enhancing key account profitability and client satisfaction through strategic analysis and strong relationship management. Excelled in logistics management and problem-solving, driving growth and operational efficiency. Skilled in SAP and adept at fostering team collaboration, consistently achieving and surpassing sales goals.

Overview

2
2
Certifications

Work History

Key Account Manager

Hirt and Carter
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.

Data Entry Clerk

Durpro
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Entered data into various computer systems accurately using Microsoft Office Suite.

Junior Web Developer

Zaio Coding Bootcamp
  • Utilized version control systems such as Git to maintain organized code repositories and facilitate team collaboration.
  • Oversaw technical issues and troubleshooting requests to resolve user problems.
  • Regularly updated personal knowledge in web technologies through continued education courses, conferences, and online resources to stay ahead of industry trends.
  • Developed page layouts and navigation tools that met or exceeded user expectations.
  • Collaborated with marketing, representing web team to establish project goals, projections, and milestones.

Retail Sales Associate

Cradlestone
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Increased sales revenue through effective product recommendations tailored to individual customers.

Education

Level 5 - Generic Management

NoviaOne Business School
Johannesburg, Sandton
11.2021

Grade 12 - Commerce

Mosupatsela Secondary School
Kagiso
03.2013

Skills

Inventory Management

Accomplishments

  • Streamlined customer database management, improving data accuracy by 35% and reducing response times for customer inquiries.

Certification

Community Development - ACTIVATE! Change Drivers

Timeline

Computer Literacy - South West Gauteng College

11-2017

Community Development - ACTIVATE! Change Drivers

03-2014

Key Account Manager

Hirt and Carter

Data Entry Clerk

Durpro

Junior Web Developer

Zaio Coding Bootcamp

Retail Sales Associate

Cradlestone

Level 5 - Generic Management

NoviaOne Business School

Grade 12 - Commerce

Mosupatsela Secondary School

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Ofentse Mothusi Key Account Manager