Ofentse Mamabolo
Pretoria
Summary
Dynamic Business Manager with a proven track record at Collins Tavern, enhancing customer satisfaction and driving weekend sales by 40% through innovative event planning. Skilled in inventory management and team coordination, I excel in creating engaging experiences while maintaining cost-effective operations and fostering strong customer relations.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Business Manager
Collins tarven
Pretoria
09.2023 - Current
- Resolved customer complaints professionally, improving service recovery and reputation.
- Boosted weekend sales by up to 40% through well-promoted pool tournaments and entertainment events.
- Handled inventory control, stock ordering, and supplier negotiations to maintain cost-effective operations
- Oversaw daily operations of the tavern, ensuring smooth business flow, high customer satisfaction, and staff productivity.
Education
Clapham High School
Pretoria , South Africa Skills
- Customer service
- Inventory management
- Sales promotion
- Small Business Management
- Sales & Customer Service
- Stock Control & Supplier Management
- Event Planning & Marketing (eg pool tournaments, sales promotions)
- Budgeting & Cash Flow Management
- Team Coordination
- Edit or add your own
- Good Communication & Customer Relations
- Time Management & Reliability
- Fast Learner & Adaptable
Timeline
Business Manager
Collins tarven
09.2023 - Current
Clapham High School
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