Hi, I’m
Odwa Sabelo Ntshingwa
Used Vehicle Selling Sales Manager
East London
Summary
Goal-oriented manager with distinguished experience in the motor industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
years of professional experience
5
years of post-secondary education
Work History
Automall (CFAO GROUP) Haval/GWMEast London
Selling Manager
10.2023 - Current
Job overview
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Implemented systems and procedures to increase sales.
- Communicated product quality and market comparisons by creating sales presentations.
Automall (CFAO GROUP) Haval/GWM East London
New Vehicle Sales Consultant
07.2021 - 10.2023
Job overview
- Responded to customer enquiries via telephone and email.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Prepared purchased vehicles and completed final delivery checks.
- Completed registration paperwork and sales documentation.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Increased business 70% in single quarter
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Tavco Audi Port Elizabeth
Used Vehicle Sales Consultant
02.2021 - 06.2021
Job overview
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
Algoa Toyota (CFAO GROUP)East London
New Vehicle Sales Consultant
11.2020 - 01.2021
Job overview
- Responded to customer enquiries via telephone and email.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Prepared purchased vehicles and completed final delivery checks.
- Completed registration paperwork and sales documentation.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Bufallo Toyota (CFAO GROUP)East Londo
New Vehicle Sales Consultant
10.2015 - 10.2020
Job overview
- Responded to customer enquiries via telephone and email.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Prepared purchased vehicles and completed final delivery checks.
- Completed registration paperwork and sales documentation.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated vehicles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered telephone and email inquiries from potential customers.
McCarthy Toyota BrumaEast London
New Vehicle Sales Consultant
04.2013 - 10.2015
Job overview
- Responded to customer enquiries via telephone and email.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Prepared purchased vehicles and completed final delivery checks.
- Completed registration paperwork and sales documentation.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Increased business 10-20% in single quarter
AutomallEast Londo
Used Car Sales Consultant
01.2013 - 03.2013
Job overview
- Attended daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Drove traffic through phone and online appointments and referrals to meet or exceed sales targets.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
Old MutualEast London
Financial Advisor
01.2009 - 12.2012
Job overview
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Education
Thembalabantu High SchoolZwelitsha
High School Diploma
01.1998 - 12.2002
Skills
Business Development
Forecasting
Campaign Management
Staff Coaching
Sales Targeting
Brand Development
Strategic Planning
Timeline
Selling Manager
Automall (CFAO GROUP) Haval/GWM
10.2023 - Current
New Vehicle Sales Consultant
Automall (CFAO GROUP) Haval/GWM
07.2021 - 10.2023
Used Vehicle Sales Consultant
Tavco Audi
02.2021 - 06.2021
New Vehicle Sales Consultant
Algoa Toyota (CFAO GROUP)
11.2020 - 01.2021
New Vehicle Sales Consultant
Bufallo Toyota (CFAO GROUP)
10.2015 - 10.2020
New Vehicle Sales Consultant
McCarthy Toyota Bruma
04.2013 - 10.2015
Used Car Sales Consultant
Automall
01.2013 - 03.2013
Financial Advisor
Old Mutual
01.2009 - 12.2012
Thembalabantu High School
High School Diploma
01.1998 - 12.2002