Summary
Overview
Work History
Education
Skills
Additional Information
Software
Timeline
Hi, I’m

ODWA MANTYI

CAPE TOWN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.

Overview

9
years of post-secondary education
3
Languages
6
years of professional experience

Work History

Lifa Internet Cafe
Cape Town

IT Technician Assistance
11.2023 - Current

Job overview

  • Maintained office PCs, networks and mobile devices.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.

STUDIO 88
CAPE TOWN

Salesperson
11.2017 - 12.2017

Job overview

  • Increased sales and customer satisfaction through personalized servicing.
  • personal service to boost sales and customer satisfaction.
  • Worked with loss prevention in monitoring shopper behavior.
  • Worked to build relationships with customers and built potential for additional sales.
  • Improved customer service and telecommunication skills to build lasting relationships.

Education

BULUMKO HIGH SCHOOL
CAPE TOWN , SOUTH AFRICA

No Degree from Physical Sciences
01.2016 - 12.2018

University Overview

  • Member of Project 90 By 2030
  • Member of Afrika Can
  • rugby player
  • drama

FALSEBAY TVET COLLEGE
CAPE TOWN , SOUTH AFRICA

IT AND COMPUTER SCIENCE LEVEL 2
01.2021 - Current

University Overview

Cisco Networking Academy Course
ONLINE

COMPUTER LITERACY LEVEL 2 from Information Technology
02.2021 - Current

University Overview

Skills

    Customer care

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Additional Information

Additional Information

An articulate, confident, and conscientious communicator with active listening skills. Superior verbal communication and negotiation skills. Passion for helping people with an outstanding focus on the customers' needs – understand human dynamics. Ability to read people and situations..

Software

MICROSOFT OFFICE 2021

Timeline

IT Technician Assistance
Lifa Internet Cafe
11.2023 - Current
Cisco Networking Academy Course
COMPUTER LITERACY LEVEL 2 from Information Technology
02.2021 - Current
FALSEBAY TVET COLLEGE
IT AND COMPUTER SCIENCE LEVEL 2
01.2021 - Current
Salesperson
STUDIO 88
11.2017 - 12.2017
BULUMKO HIGH SCHOOL
No Degree from Physical Sciences
01.2016 - 12.2018
ODWA MANTYI