Odette Small
HR / Payroll Manager
Bartlett
Summary
Group human resource and payroll manager with over 10 years of experience in payroll administration and HR management. Proven ability to align employee skills with organizational goals to enhance productivity. Holds a higher diploma in payroll and human resource management and a degree in BCom business management. Committed to optimizing payroll processes and improving employee relations.
Overview
24
24
years of professional experience
Work History
Group HR and Payroll Manager
DiverseIT
Bedfordview
10.2013 - Current
- Administered payroll operations, ensuring accurate and timely processing of salaries and benefits.
- Full-function payroll for monthly, bi-weekly, and weekly cycles across group of companies.
- Statutory submissions and third-party payments.
- Implemented payroll systems, including biometric time and attendance, while maintaining employee files.
- Employee onboarding and offboarding documentation and procedures.
- Streamlined onboarding process by developing and implementing an employee orientation programme to enhance new starter integration.
- Supervised staff recruitment, interviewing, selecting and onboarding.
- Led recruitment processes, including job postings, interviews, and candidate selection, to secure top talent.
- Managed employee relations, resolving grievances and conflicts to maintain a positive work environment.
- Responded to employee queries regarding HR policies, benefits, and other concerns promptly and accurately.
- Advised managers on disciplinary actions, ensuring fair treatment and legal compliance.
- Assist in disciplinary hearings and employee dismissals, drafting contracts and confirmation letters.
- Collaborated with department managers to identify staffing and operational needs.
- Experience in invoicing, cash books, debtors, and creditors on Pastel and Umbrella.
- Managed human resources and labour relations activities for organisation of 140 employees.
Senior Payroll Administrator
Hydro Sebenza
Boksburg
09.2010 - 10.2013
- Managed full function payroll for monthly, bi-weekly, and weekly cycles.
- Checked payslips and reports to support payroll validation and reconciliation processes.
- Maintained accurate employee pay structure records and personal data to ensure compliance and integrity.
- Liaised with HR department to update employee records, ensuring accurate reflection of leave, benefits, and salary adjustments.
- Statutory and MIBFA contribution submissions and third-party payments.
- Prepared periodic payroll reports for management analysis and informed labour planning decisions.
- Processed invoices using QuickBooks software to ensure accurate billing.
- Industry: Engineering
Senior Payroll Administrator
Mechanical and Machine Tool Services
Primrose
10.2008 - 09.2010
- Full function payroll - Monthly and Weekly payroll.
- Maintained accurate records of employee pay structures and personal data.
- Checked payslips and reports to support payroll validation and reconciliation processes.
- Handled employee queries regarding pay, tax codes, and deductions, providing clear, informative responses to promote understanding.
- Identified discrepancies in payroll and resolved variances independently, ensuring accurate payroll processing.
- Assisted with adjustments to payroll deductions and employee tax information.
- Processed and input new employee information onto payroll system with required bank details, national insurance numbers and salary values.
- Coordinated with HR to update employee records, ensuring accurate leave, benefits, and salary adjustments.
- Managed statutory and MIBFA submissions, successfully claiming training costs from SETA.
- Drafting of warnings, letters of retrenchment, letters to unions and bargaining councils.
- Performed various accounting tasks to support financial operations.
- Implementation of employee record files, arranging interviews and training for employees.
- Industry: Engineering
Senior Conveyancing Secretary
Potgieter & Fourie Inc.
Mulbarton
08.2003 - 08.2008
- Receiving, opening, drafting and registration of bond documents on GhostConvey for Standard bank, Absa and First National Bank.
- Facilitated the receiving, opening, drafting, and registration of transfers on GhostConvey.
- Attending to the drafting and registration of Absa cancellations on Reginet.
- Drafted correspondence and legal documents related to conveyancing matters.
- Prepared and reviewed contracts of sale, transfers, mortgages, and leases for accuracy.
- Liaised with clients, solicitors, and estate agents to streamline property transaction processes.
- Resolved client account-related queries to enhance service satisfaction.
- Executed banking transactions with a focus on accuracy and policy compliance.
- Management of invoices and cheques.
- Generated and distributed invoices to obtain fee payments.
- Dealt with confidential and sensitive data and appropriately maintained records.
- Handled reception duties, greeting visitors and managing phone inquiries.
- Public Relations.
- Petty cash.
- Industry: Property Law
Ticketing / Passenger Handling Agent
Nationwide Airlines
Johannesburg
11.2002 - 08.2003
- Checked in passengers on Atraxis.
- Checked-in passengers for departure, accepted bags and shared important requirements.
- Handling of arrivals and boarding of passengers.
- Turbo and manual ticketing on Atraxis.
- Streamlined check-in processes, verifying tickets and managing luggage for efficient passenger flow.
- Monitored departure gates and managed boarding processes to facilitate timely departures.
- Provided detailed flight information and boarding instructions to ensure passenger clarity.
- Assisted passengers with special needs, offering personalised support and care.
- Handling of excess baggage.
- Handling of paperwork for flights.
- Reservations and customer care.
- Problem resolving and customer care.
- Collaborated with airline staff to swiftly resolve boarding issues for passengers.
- Sales and daily sales reports.
- General administration and banking.
- Managed petty cash transactions for daily operational expenses.
- Printed tickets, passes and brochures for customers and explained terms of each.
- Industry: Aviation
Education
Bachelor of Commerce - Business Management
UNISA
Pretoria, South Africa10-2023
Human Resources Diploma - Human Resources
University of Cape Town
Cape Town, South Africa01-2023
Basic Bookkeeping & Pastel Partner Diploma - Accounting
Quest
Bedfordview, South Africa01-2015
Payroll Administrator Diploma - Payroll
Softline VIP Academy
Pretoria, South Africa01-2009
Senior Conveyancing Typist Diploma - Conveyancing
The Association of Pretoria Attorneys
Pretoria, South Africa01-2005
Junior Conveyancing Typist Diploma - Con
The Association of Pretoria Attorneys
Pretoria, South Africa01-2004
Diploma in IATA And Galileo - Travel and Tourism
IATA
Johannesburg, South Africa01-2000
Prestige Diploma in Travel And Tourism - Travel and Tourism
Allenby
Johannesburg, South Africa01-2000
Skills
- Payroll software expertise
- Payroll administration
- Statutory compliance
- Employee record management
- Benefits administration
- HR support
- Data management
- Management and Leadership
- Organisation
- Client liaison
- Attention to detail
- Deadline driven
- Interpersonal
- Active listening
- Personal Management
Language
English
Afrikaans
Hobbies and Interests
- Reading
- Nature
- Cycling
- Theatre Shows
Timeline
Group HR and Payroll Manager
DiverseIT
10.2013 - Current
Senior Payroll Administrator
Hydro Sebenza
09.2010 - 10.2013
Senior Payroll Administrator
Mechanical and Machine Tool Services
10.2008 - 09.2010
Senior Conveyancing Secretary
Potgieter & Fourie Inc.
08.2003 - 08.2008
Ticketing / Passenger Handling Agent
Nationwide Airlines
11.2002 - 08.2003
Bachelor of Commerce - Business Management
UNISA
Human Resources Diploma - Human Resources
University of Cape Town
Basic Bookkeeping & Pastel Partner Diploma - Accounting
Quest
Payroll Administrator Diploma - Payroll
Softline VIP Academy
Senior Conveyancing Typist Diploma - Conveyancing
The Association of Pretoria Attorneys
Junior Conveyancing Typist Diploma - Con
The Association of Pretoria Attorneys
Diploma in IATA And Galileo - Travel and Tourism
IATA
Prestige Diploma in Travel And Tourism - Travel and Tourism
Allenby