Odaho Ntšana
Communication Professional
Gauteng
Summary
Experienced communication specialist with 15+ years in the mining, manufacturing, and regulatory bodies of the public sector. Possesses a wealth of knowledge and a strong skill set in creative and analytical thinking. Capable of crafting engaging and impactful communications that foster relationships and empower individuals. Dedicated to delivering messages that resonate with diverse audiences and drive positive outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
COMMUNICATION SPECIALIST
National Lotteries Commission (NLC)
11.2013 - Current
- Policy development
- Development of strategies and plans in line with Annual Performance Plan
- Integrated Marketing, Communication and PR campaigns
- Stakeholder engagement (Internal, government, lottery operators, NPOs)
- Customer awareness programmes
- Publicity material, multimedia programs, video and film
- Media monitoring and Reputation management
- Event management
- Internal communications and culture initiatives
- Website, Intranet and Social Media management
- Co-ordination of parliamentary questions and responses
- Streamlining communications across provincial offices
- Speechwriting for Commissioner and Board Chairperson
- Performance management
- Budget and Supplier management
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
ACTING HEAD: STAKEHOLDER MANAGEMENT, MARKETING AND COMMUNICATIONS
National Lotteries Commission (NLC)
01.2022 - 10.2024
- Media liaison and Spokesperson for the NLC
- Developing an overarching strategy to restore the image and reputation of the NLC
- Introduction of innovative employee engagement strategies
- Developing programmes to position the NLC as a pioneering, continental leader in lotteries regulation
- Contributing to the digital transformation and modernisation of services
- Call Centre management
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
COMMUNICATION PRACTITIONER
National Metrology Institute of South Africa (NMISA)
09.2011 - 10.2013
- Tasked with the establishment of the Communications function, policies and strategies
- In addition to traditional communications, the role included dissemination of scientific communication to different audiences, planning of international conferences and Technical Advisory Forums, administrative support the Company Secretariat/Board, and Corporate Social Investment
PROJECT COMMUNICATION OFFICER
Nissan South Africa
08.2010 - 08.2011
- Company Overview: Contract
- Development of a communication strategy for the manufacturing environment, while streamlining internal communications to the international (UK) company standard and translating business strategy into daily communications
- Additional tasks included Corporate Affairs, Corporate Social Responsibility and Media Monitoring
- Alignment of mine specific communication activities to other mines and Head Office
- Administration of the Employee Rewards Programme
- Contract
CHANGE MANAGEMENT & COMMUNICATION OFFICER
Chrysallis
Johannesburg
05.2008 - 09.2009
- Company Overview: Consulting for SABC Group Finance
- Coordination of organisational transition communications including stakeholder workshops, climate surveys, and diversity training
- Consulting for SABC Group Finance
CLIENT ADVISOR
SABC Audience Services
03.2008 - 05.2008
- Client Liaison, Query Resolution and Written Correspondence
PUBLIC RELATIONS (PR) INTERN
Sheraton Pretoria Hotel
08.2007 - 12.2007
- On-the-job training and coordination of PR activities for Starwood Hotels' Middle East, Africa region
Education
BCOM - COMMUNICATION MANAGEMENT
University of Pretoria
BCOM (HONS) - COMMUNICATION MANAGEMENT
University of Cape Town
SOCIAL MEDIA MARKETING (SHORT COURSE) - undefined
University of Cape Town
Skills
Strong Communication
Relationship Building
Writing and Editing
Desktop Publishing
Problem-Solving
Project Management
Strategic Planning
Analytical Thinking
Adaptability
Creativity
Analytics and Reporting
Verbal Communication
Cross-cultural communication
Crisis Management
Storytelling
Brand Messaging
Internal Communications
Media Relations
Press Release Writing
Strategic Communication
Social Media Management
Photography
Speech Writing
Proofreading
Event execution
Campaign Development
Social media oversight
Graphics development
Corporate messaging and speechwriting
Teamwork and Collaboration
Strategic communications
Customer Service
Content Creation
Problem-solving abilities
Multitasking Abilities
Excellent Communication
Decision-Making
Adaptability and Flexibility
Attention to Detail
Copywriting
Public Speaking
Certification
CHARTERED PUBLIC RELATIONS PRACTITIONER (CPRP), Public Relations Institute of SA (PRISA)
Training
- SOCIAL MEDIA AND CONTENT MARKETING, 2015, Public Relations Institute of South Africa (PRISA)
- PROFESSIONAL DEVELOPMENT PROGRAMME: COMMUNITY RELATIONS, 2016, Public Relations Institute of South Africa (PRISA)
References
Available on request
Timeline
ACTING HEAD: STAKEHOLDER MANAGEMENT, MARKETING AND COMMUNICATIONS
National Lotteries Commission (NLC)
01.2022 - 10.2024
COMMUNICATION SPECIALIST
National Lotteries Commission (NLC)
11.2013 - Current
COMMUNICATION PRACTITIONER
National Metrology Institute of South Africa (NMISA)
09.2011 - 10.2013
PROJECT COMMUNICATION OFFICER
Nissan South Africa
08.2010 - 08.2011
CHANGE MANAGEMENT & COMMUNICATION OFFICER
Chrysallis
05.2008 - 09.2009
CLIENT ADVISOR
SABC Audience Services
03.2008 - 05.2008
PUBLIC RELATIONS (PR) INTERN
Sheraton Pretoria Hotel
08.2007 - 12.2007
BCOM - COMMUNICATION MANAGEMENT
University of Pretoria
BCOM (HONS) - COMMUNICATION MANAGEMENT
University of Cape Town
SOCIAL MEDIA MARKETING (SHORT COURSE) - undefined
University of Cape Town