Octovia Sigenu
Florida
Summary
I am seeking employment with a company where I can grow professionally and personally.
Overview
17
17
years of professional experience
Work History
Customer Service Agent/Travel Agent
Afrishore
01.2023 - Current
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- Keep records of customer interactions, process customer accounts and le documents.
- Providing a prestige customer experience in booking tours international and domestic for a fast pace.
- Booking of transpoation, make hotel reseations and collect payments.
- Deal with occurring travel problems, complaints or refunds.
- Enter data into our software and maintain client les.
- Network with operators
Administrative Assistant
DSV ROAD
01.2017 - 01.2022
- Company Overview: LOGISTICS
- Dispatching of parcels, preparing daily routes for the drivers.
- Filling of invoices and proof of deliveries.
- Interacting with clients via emails & telephonic and actioning queries.
- LOGISTICS
Picker/Packer
UTI MOUNTIES
01.2014 - 01.2016
- Company Overview: COURIERS
- Pulling orders in a high speed to maintain demanding productivity goals.
- Packing products in order, keeping aisles organized and making space for the new stock.
- Tagging boxes and scanning bar codes.
- Maintaining a good housekeeping
- COURIERS
Assistant Manager
BEAVER CANOE
01.2008 - 01.2013
- Company Overview: Reatail ability Pty Ltd
- Receiving of stock, count and balancing.
- Making a daily budget and setting daily target of sales to have a good monthly turn over.
- Cashing up and banking.
- Merchandising the oor according to depaments.
- Maintaining a good customer seice/satisfaction in a quick and professional manner.
- Till operating
- Reatail ability Pty Ltd
Education
Certificate - undefined
Successa Training Centre
01.2007
Senior Certificate - undefined
Sinethemba High School
01.2004
Skills
- Customer Services
- Administrative/Clerical skills
- MS OFFICE PACKAGE
Disclaimer
I do hereby conrm that the information given above is true to the best of my knowledge., Florida, 08/01/23
Timeline
Customer Service Agent/Travel Agent
Afrishore
01.2023 - Current
Administrative Assistant
DSV ROAD
01.2017 - 01.2022
Picker/Packer
UTI MOUNTIES
01.2014 - 01.2016
Assistant Manager
BEAVER CANOE
01.2008 - 01.2013
Certificate - undefined
Successa Training Centre
Senior Certificate - undefined
Sinethemba High School