Octivia Bontle Kokole
Administration Officer
Johannesburg
Summary
Motivated Administration Officer, offers demonstrated success tackling various office tasks. Delivers proactive support on key administrative matters to promote productivity across departments. Recognized for organization and time management skills, eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
Work History
Administration Officer
City Of Johannesburg Municipality - JMPD
Johannesburg
02.2015 - Current
- Produced detailed reports to track trends and keep senior management informed.
- Prepared agendas and took notes at meetings to archive proceedings.
- Created, prepared and delivered reports to various regions within the departments.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Handling of HR issues on behalf of the Office
- Capturing and submission of overtime spreadsheets
- Reporting of complaints for repairs and maintenance in the office
- Logging calls for all IT related queries in the office
- Compile Events Summary Report
- Compile Events Weekly Program and Weekly Report
- Compile Events Monthly Report and Quarterly Report
Acting Senior Secretary
City of Johannesburg Municipality - Housing Department
Johannesburg
11.2013 - 01.2015
- Carried out day-to-day duties accurately and efficiently.
- Collaborated with team members to achieve target results.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
- Managing the Regional Head’s diary
- Typing documents on behalf of the Regional Head
- Receive telephone calls, record messages and communicate the messages to the Regional Head.
- Taking minutes at meetings and compiling them
- Receive, record and distribute all incoming and outgoing documents
- Consolidating of staff activity reports and updating the attendance register
- Assist in writing memos for internal communication
- Booking the venue for meetings and sending invitations
- General upkeep of office procedure and management
Administrative Assistant
City of Johannesburg - housing Department
Johannesburg
04.2009 - 10.2013
- Executed record filing system to improve document organization and management.
- Answered all incoming calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Scheduled meeting rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Assist with the inspection of the hostel
- Recorded meeting minutes to provide historical account of actions
- Liaise with municipal owned entities (City Power, Piki-Tup and Johannesburg Water)
- Report complaints for repairs and maintenance in the hostel
Intern
City of Johannesburg - Housing Department
Johannesburg
07.2007 - 07.2008
- Sorted, organized and maintained files.
- Provided clerical support, addressing routine and special requirements.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Took meeting notes and compiled paperwork to support department.
- Distributed office supplies and files for staff.
- Liaised with clients to assess needs and responded to inquiries.
- Maintained office schedule and calendar of workflow and meetings.
- Assist with managing Max Goodman Park Flats
- Responsible for the maintenance and inspection of the flats
- Report complaints for repairs and maintenance in the flats
Education
Diploma in Public Administration
Damelin
Braamfontein, South Africa 01.2018 - 12.2021
National Diploma in Management Assistant
South West Gauteng College
Roodepoort, South Africa 01.2004 - 02.2009
Skills
Documentation and reporting
Office administration
Workflow planning
Reporting proficiency
Relationship building
Office management
Time Management
Communication Skills
Microsoft Office ( Word, Excel, PowerPoint, Outlook)
Timeline
Diploma in Public Administration
Damelin
01.2018 - 12.2021
Administration Officer
City Of Johannesburg Municipality - JMPD
02.2015 - Current
Acting Senior Secretary
City of Johannesburg Municipality - Housing Department
11.2013 - 01.2015
Administrative Assistant
City of Johannesburg - housing Department
04.2009 - 10.2013
Intern
City of Johannesburg - Housing Department
07.2007 - 07.2008
National Diploma in Management Assistant
South West Gauteng College
01.2004 - 02.2009