Summary
Overview
Work History
Education
Timeline
AssistantManager
Octavia Bodlani

Octavia Bodlani

Credit Controller
Gauteng

Summary

Accomplished Credit Controller focused on improving department productivity and streamlining processes for efficiency. Resourceful and skilled professional with a quality-minded and customer-driven approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Receptionist

CSX Customer Services
Gauteng
02.2022 - 05.2022
  • Handled cash transactions and maintained sales and payments records accurately.
  • Tracked important information in BPO spreadsheets and ran reports or generated graphs using data.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Education assistant

Zola Higher Primary School
Gauteng
11.2021 - 01.2022
  • Supervised students in common areas such as cafeteria, library and playground.
  • Took attendance, graded assignments, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.

Credit Controller

FedEx Express
Gauteng
04.2019 - 10.2021
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.
  • Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
  • Used Sap and Oracle to perform credit appraisals, document verification and loan approvals.

Credit Controller

TNT Express
Gauteng
11.2016 - 03.2019
  • Kept all operations compliant with applicable regulations and established company policies.
  • Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions.
  • Optimized credit approval and collection processes, improving operational efficiencies by over 50%.
  • Reviewed customer accounts for compliance with repayment obligations.

Office Assistant

Zola Higher Primary School
Gauteng
06.2015 - 05.2016
  • Delivered clerical support by handling range of routine and special requirements.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Assisted with budgeting and financial management to keep office operating within budget.
  • Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

Matric (Grade 12) -

Southview High School
Gauteng
01.2012 - 12.2012

National Diploma - Technical Financial Accounting

Boston City College
Gauteng
01.2013 - 01.2014

Workplace Readiness ProgrammeTraining Course - Accounting And Finance

Boston City College
Gauteng
01.2014 - 12.2014

Bachelor of Accounting - Accounting

Boston City College
Gauteng
01.2022 - Current

Timeline

Receptionist

CSX Customer Services
02.2022 - 05.2022

Bachelor of Accounting - Accounting

Boston City College
01.2022 - Current

Education assistant

Zola Higher Primary School
11.2021 - 01.2022

Credit Controller

FedEx Express
04.2019 - 10.2021

Credit Controller

TNT Express
11.2016 - 03.2019

Office Assistant

Zola Higher Primary School
06.2015 - 05.2016

Workplace Readiness ProgrammeTraining Course - Accounting And Finance

Boston City College
01.2014 - 12.2014

National Diploma - Technical Financial Accounting

Boston City College
01.2013 - 01.2014

Matric (Grade 12) -

Southview High School
01.2012 - 12.2012

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Octavia BodlaniCredit Controller