Obonwang Matabologa
Kempton Park
Summary
Results-driven billing specialist with over five years of experience in managing billing systems and resolving discrepancies. Strong analytical skills and attention to detail contribute to improved accuracy and timely invoicing, driving operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Billing-specialist
Hauwei Technologies
Johannesburg, South Africa
03.2019 - 04.2025
- Managed billing processes to ensure timely invoicing and accurate account reconciliation.
- Improved billing accuracy by implementing quality control measures and systematic reviews.
- Developed standardized procedures for financial reporting, enhancing overall efficiency in operations.
- Oversaw monthly closing activities, ensuring compliance with internal policies and external regulations.
- Generated detailed reports for management to support strategic decision-making related to billing practices.
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
- Maximized revenue potential by identifying and resolving under-billed accounts.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Contributed to positive work environment by offering support and guidance to junior billing staff.
- Led training sessions for new team members on billing software and best practices.
- Analyzed financial data to identify trends and recommend process improvements for billing operations.
- Collaborated with cross-functional teams to resolve discrepancies and streamline payment processes.
- Played key role in annual audit process by providing comprehensive billing records and explanations for variances.
- Proactively addressed potential billing discrepancies by conducting pre-billing audits.
- Reduced billing errors, leading to decrease in customer complaints, by conducting regular audits of billing data.
- Maintained up-to-date knowledge of billing regulations and compliance requirements, ensuring adherence to legal standards.
Education
National Diploma in IT(Software Development) - Information Technology
Tshwane University of Technology
Witbank12-2019
High School Diploma -
Marobathota High School
Polokwane12-2014
Skills
- Billing systems and software
- Invoice processing
- Customer service
- Claims processing
- Data entry proficiency
- Decision-making
- Account reconciliation
- Invoice generation
- Claim submission
- Payment posting
- Customer engagement
- Month-end closing procedures
- Relationship building
- Record preparation
- Invoicing proficiency
- Team collaboration
- Collections
- Financial reporting
- Problem-solving
- Attention to detail
- Multitasking and organization
- Verbal and written communication
- Client relationship management
- Analytical thinking
- Conflict resolution
- Dispute resolution
- Collections management
- Time management
- Billing best practices
- Payment processing
- Financial transactions
- Inquiry handling
- Work Planning and Prioritization
- Customer relations
- Invoice documentation management
- Collections duties
- Database updates
Additional Information
References
Mrs Strydom Trudy: Principal lecture @TUT
Contact: 0828889778/013 6533 133
Mrs Victoria Hobyana: Project Director @Huawei Technologies
Contact: 0674637306
Languages
English
Intermediate (B1)
Timeline
Billing-specialist
Hauwei Technologies
03.2019 - 04.2025
National Diploma in IT(Software Development) - Information Technology
Tshwane University of Technology
High School Diploma -
Marobathota High School