Point Of Sale System
Obey Tatenda Chimambo
Waitron
Kuilsrivier, Cape Town
Summary
Organized Waiter with experience in 5 Star restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Independent Contractor
Bin Sanitizers
Durbanville, Western Cape
05.2022 - Current
- Managing branch operations and employees of different branches
- Providing training to new employees
- Responsible to deal with investments and new accounts everyday
- Responsible for directing the use of latest technology and procedures hence increasing the client services at higher rates
- Serving customers by selling products and meeting customer needs
- Sales Representative, meeting Sales goals.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Collaborated closely with clients to better understand entire project scope.
- Managed day-to-day operations of consulting business, which required such tasks as hire and new reps operations
Bartender/Barista
Rusty Oak Bistro
11.2020 - 12.2021
- Knowledge of mixology for traditional and creative cocktails
- Understanding of unique and complementary flavor pairings
- Serve beverages and prepared food, like cookies, pastries and muffins
- Dealing with customer complaints
- Stocking service areas with supplies such as coffee, food, tableware, and linens
- Handling customer transactions, referring credit products and balancing cash drawers.
- Obtained cash bank and stocked service bar to prepare for operation.
Waiter
Shakespear’s Restaurant
08.2019 - 12.2019
- Providing an exceptional guest service experience
- Taking orders and delivering food
- Setting up and packing down the restaurant
- Ensuring my knowledge on all food and beverage items on the menus
- Excellent attention to detail
- Confident, professional and welcoming personality.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Waiter
Marine hotel, Seafood Restaurant
11.2016 - 03.2017
- Suggesting food and wine pairings to servers and customers
- Recommending wines based on customer preferences
- Strong interpersonal and sales skills
- Willingness to work outside regular business hours, including evenings, weekends and holidays
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma - undefined
Gansbaai Academia
Skills
Good analytical and planning skills
undefinedSoftware
Timeline
Independent Contractor
Bin Sanitizers
05.2022 - Current
Bartender/Barista
Rusty Oak Bistro
11.2020 - 12.2021
Waiter
Shakespear’s Restaurant
08.2019 - 12.2019
Waiter
Marine hotel, Seafood Restaurant
11.2016 - 03.2017
High School Diploma - undefined
Gansbaai Academia
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