Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Sales Executive - Key Accounts
Aqua Air Africa
Pretoria
02.2023 - Current
Improved account management by predicting potential competitive threats and outlining proactive solutions.
Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
Analyzed key competitors to respond to competitive threats.
Informed customers of promotions to increase sales productivity and volume.
Marketing Assistant
City Of Tshwane Fresh Produce Market
Pretoria
02.2021 - 03.2022
Compiled product, market, and customer data to generate informed sales and profit projections.
Created engaging content for Pinterest, Facebook, and Instagram.
Proofread marketing collateral ahead of printing to eliminate errors.
Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
Compiled product and customer data to generate informed profit projections.
Updated spreadsheets with statistical, financial and non-financial information.
Sales Assistant
Woolworths
Pretoria
11.2014 - 06.2020
Assisted customers with prompt and polite support in-person and via telephone.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Helped customers locate products and checked store system for merchandise at other sites.
Fielded customer questions to share information about products, availability, and pricing.
Gathered and prepared sales materials in preparation for sales meetings.
Field Marketer
Smollans Sales & Marketing
Pretoria
08.2006 - 06.2013
Initiated and provided in-store product knowledge sessions to educate store personnel and management.
Developed distribution, pricing, shelving and merchandising strategies based on consumer research.
Established customer loyalty program to reward strong customers, identify potential customers and build greater customer service experience.
Used CRM to track sales data and statuses for over 50 accounts.